At a Glance
- Tasks: Support the sales team with admin tasks, customer enquiries, and project tracking.
- Company: Join a leading family-owned construction product manufacturer with a focus on innovation.
- Benefits: Enjoy competitive salary, 33 days leave, and a supportive work environment.
- Other info: Great opportunities for career growth and professional development.
- Why this job: Be part of a dynamic team and make a real impact in customer relations.
- Qualifications: Experience in sales support, strong communication skills, and attention to detail.
The predicted salary is between 35550 - 43450 £ per year.
About the Role
- We are seeking an enthusiastic
- Sales Support Coordinator to join the
Keystone Lintels team, where you will provide proactive administrative and sales support to the External Sales Team.
Working closely with customers and internal stakeholders, you’ll play a key role in managing customer enquiries, sales leads, quotations and live projects, while maintaining accurate CRM records, coordinating appointments and tracking project progress.
This is an excellent opportunity for an organised and customer-focused individual with strong administrative skills and experience in fast-paced sales support.
- What you’ll be doing
- Provide proactive administrative and sales support to the External Sales Team.
- Manage customer enquiries professionally via telephone, email and face-to-face communication.
- Chase sales leads, quotations and live projects to obtain project information, monitor progress and maximise conversion opportunities.
- Maintain accurate CRM records, including customer interactions, project updates, sales activity and follow-up actions.
- Liaise closely with External Sales Representatives to coordinate appointments, customer visits and ongoing sales activity.
- Monitor outstanding quotations and provide forward planning information on project pipelines and expected order dates.
- Identify and research new business opportunities, including lapsed customers and other lead generation sources.
- Provide effective customer support and respond to enquiries with enhanced product knowledge.
- Prepare sales reports, customer review information and provide feedback on lost sales opportunities to support business performance.
- What you’ll need to succeed
Success in this role comes from being organised, proactive and customer focused.
You’ll have previous experience in a sales support or administrative role, along with excellent communication skills.
You’ll also have strong attention to detail, a problem-solving approach and the ability to work effectively both independently and as part of a collaborative team.
You will also demonstrate
- Excellent customer service and relationship management skills, with the ability to build trust and maintain positive relationships with customers and colleagues.
- The ability to prioritise tasks and manage competing deadlines effectively.
- What we’re looking for
- Experience using CRM systems and Microsoft Office applications.
- GCSE or equivalent qualifications in English and Maths.
- Administrative qualifications are advantageous.
What We Offer
- Opportunities for professional development and career progression.
- A supportive, values-driven and inclusive working environment.
- Competitive salary and benefits package.
- 33 days annual leave, increasing with service.
- Contributory Pension.
- Life Assurance.
- Healthcare Cashback Plan.
- Enhanced Family Friendly policies.
- Additional employee benefits including, access to our Cycle to Work Scheme, Employee Discount Scheme, Employee Recognition awards, Employee Assistance Programme.
- A Bit About Us
- For more than three decades, the
Keystone Group has grown to become one of the UK and Ireland’s largest family-owned construction product manufacturers.
Driven by a relentless focus on innovation and customer excellence, the Group employs over 2,000 employees across 28 sites, supplying cutting-edge building solutions to growing markets in the UK & Ireland, Europe, Australia and North America.
Its portfolio includes market-leading brands in the steel, light & environmental and timber sectors.
Keystone Lintels is part of KSelect one based on where the job will be advertised: eystone Group and is proud to lead the way in steel lintel design, production and service.
Keystone Lintels has dedicated technical teams that provide customers with solutions for their complex project needs.
Production facilities in Derbyshire, England and Cookstown, Northern Ireland enable Keystone Lintels to provide a fast and efficient service to its extensive network of merchant partners across the UK and Ireland.
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Sales Support Coordinator employer: THE KEYSTONE GROUP
The Keystone Group is an excellent employer, offering a dynamic work environment where sales professionals can thrive. With a strong focus on employee development and a culture that values teamwork and innovation, you will have ample opportunities to grow your career while making a meaningful impact in the building materials sector across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Coordinator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Coordinator at THE KEYSTONE GROUP, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including THE KEYSTONE GROUP. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for THE KEYSTONE GROUP:When writing your cover letter, make sure to tailor your message specifically for THE KEYSTONE GROUP. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at THE KEYSTONE GROUP
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show THE KEYSTONE GROUP that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show THE KEYSTONE GROUP that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with THE KEYSTONE GROUP’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
