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- Tasks: Lead mobile security operations and ensure top-notch service delivery.
- Company: Join the UK's leading Keyholding and Alarm Response team.
- Benefits: Company vehicle, health cash scheme, ongoing training, and pension enrolment.
- Why this job: Fast-paced, exciting role with no two days the same!
- Qualifications: 5 years in mobile security, valid SIA licence, strong leadership skills.
- Other info: Diverse and inclusive workplace with growth opportunities.
The predicted salary is between 12 - 18 £ per hour.
Join the UK's leading Keyholding and Alarm Response team! We're looking to appoint an experienced Duty Manager to join our Mobile Security Operations team. This is a hands-on, leadership role at the heart of our service delivery, working closely with Mobile Security Officers and Team Leaders to ensure a professional, reliable and responsive service for our clients. This role is ideal for a confident mobile security professional who thrives in fast-paced environments and enjoys taking ownership of operational performance across shifts.
Position: Duty Manager
Location: Canning Town
Shift pattern: 12-hour rolling rota: 4on/4off, Day shifts: 06:30-18:30, Night shifts: 18:30-06:30 (Includes weekends and bank holidays)
Salary: £15.60 per hour
What We Offer:
- You will be provided with a company vehicle, Fuel Card and mobile phone to use whilst on duty.
- Company-funded SIA course and licence renewals.
- Auto-enrolment into our pension scheme, EAP for 24/7 confidential advice and a voluntary health cash scheme starting at £1 per week.
- Personalised development plans and ongoing training such as advanced riding/driving trainings and more.
- Fast paced, adrenaline fuelled and exciting role, no two days are ever the same!
Your Responsibilities Will Include:
- Lead and coordinate daily and nightly operations, ensuring efficient patrol deployment and alarm response.
- Plan workloads, manage resources and supervise officers to maintain service excellence.
- Carry out performance reviews, mentor staff and support training and development.
- Oversee key processes: key management, vehicle safety checks, compliance and staff welfare.
- Attend site visits, meetings, surveys and risk assessments.
- Undertake operational duties, including inspections, access requests, lock/unlocks and alarm call-outs.
- Handle calls, update records and maintain accurate operational databases.
- Promote a positive, professional and proactive team environment.
What We're Looking For:
- A proven background in mobile security operations (5 years preferred)
- A valid SIA Frontline Licence
- A full UK manual driving licence
- Strong leadership, communication and customer service skills
- Good IT skills (Microsoft Office)
- Physically fit - able to work on foot, from a vehicle or in an office.
- A professional, confident and well-presented approach
- The ability to work independently and remain proactive under pressure
Why join TKC?
At TKC, we value diversity and inclusivity. We're committed to creating a workplace where everyone feels valued and can thrive. As part of our team, you'll enjoy a supportive environment, opportunities for growth, and the chance to make a real difference. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.
Security Duty Manager employer: The Keyholding Company
Contact Detail:
The Keyholding Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills and operational knowledge. Think of real-life examples where you've excelled in fast-paced environments, as these will show you're the perfect fit for the role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at TKC, where we value diversity and inclusivity. Tailor your approach to show how you can contribute to our team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your professionalism—qualities we love to see in our Duty Managers.
We think you need these skills to ace Security Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Duty Manager role. Highlight your experience in mobile security operations and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past experiences that demonstrate your leadership and operational skills.
Show Off Your Skills: Don’t forget to mention your SIA Frontline Licence and driving qualifications. We’re keen on candidates who can hit the ground running, so make sure these key details are front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Keyholding Company
✨Know Your Stuff
Make sure you brush up on your mobile security operations knowledge. Familiarise yourself with the key responsibilities of a Duty Manager, like coordinating patrols and managing resources. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you mentored staff or improved operational performance. This will demonstrate your capability to take ownership and lead effectively in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security operations. Think about how you would handle alarm responses or manage a team during a crisis. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Dress the Part
First impressions matter! Dress professionally and ensure you present yourself well. A confident and polished appearance will reflect your understanding of the importance of professionalism in the security industry.
