At a Glance
- Tasks: Lead mobile security operations and ensure top-notch service delivery for our clients.
- Company: Join the UK's leading Keyholding and Alarm Response team, TKC.
- Benefits: Competitive pay, company vehicle, training opportunities, and a supportive work environment.
- Other info: Dynamic, fast-paced environment with excellent growth opportunities.
- Why this job: Thrilling role with diverse challenges and the chance to make a real impact.
- Qualifications: 5 years in mobile security, valid SIA licence, strong leadership skills.
The predicted salary is between 35000 - 40000 € per year.
Join the UK's leading Keyholding and Alarm Response team! We are looking to appoint an experienced Duty Manager to join our Mobile Security Operations team. This is a hands-on, leadership role at the heart of our service delivery, working closely with Mobile Security Officers and Team Leaders to ensure a professional, reliable and responsive service for our clients. This role is ideal for a confident mobile security professional who thrives in fast-paced environments and enjoys taking ownership of operational performance across shifts.
Position: Duty Manager
Location: Canning Town / Basildon
Shift pattern: 12-hour rolling rota: 4 on / 4 off. Day shifts: 06:30-18:30. Night shifts: 18:30-06:30 (Includes weekends and bank holidays).
Salary: £16.90 per hour
What we offer:
- You will be provided with a company vehicle, Fuel Card and mobile phone to use whilst on duty.
- Company-funded SIA course and licence renewals.
- Auto-enrolment into our pension scheme, EAP for 24/7 confidential advice and a voluntary health cash scheme starting at £1 per week.
- Personalised development plans and ongoing training such as advanced riding/driving trainings and more.
- Fast paced, adrenaline fuelled and exciting role, no two days are ever the same!
Your responsibilities will include (but not limited to):
- Lead and coordinate daily and nightly operations, ensuring efficient patrol deployment and alarm response.
- Plan workloads, manage resources and supervise officers to maintain service excellence.
- Carry out performance reviews, mentor staff and support training and development.
- Oversee key processes: key management, vehicle safety checks, compliance and staff welfare.
- Attend site visits, meetings, surveys and risk assessments.
- Undertake operational duties, including inspections, access requests, lock/unlocks and alarm call-outs.
- Handle calls, update records and maintain accurate operational databases.
- Promote a positive, professional and proactive team environment.
What we're looking for:
- A proven background in mobile security operations (5 years preferred)
- A valid SIA Frontline Licence
- A full UK manual driving licence
- Strong leadership, communication and customer service skills
- Good IT skills (Microsoft Office)
- Physically fit – able to work on foot, from a vehicle or in an office.
- A professional, confident and well-presented approach
- The ability to work independently and remain proactive under pressure
Why join TKC? At TKC, we value diversity and inclusivity. We are committed to creating a workplace where everyone feels valued and can thrive. As part of our team, you will enjoy a supportive environment, opportunities for growth, and the chance to make a real difference. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.
Mobile Security Duty Manager employer: The Keyholding Company
At TKC, we pride ourselves on being the UK's leading Keyholding and Alarm Response team, offering a dynamic and supportive work environment for our Mobile Security Duty Managers. With a strong focus on employee development, we provide personalised training plans, company-funded SIA courses, and a range of benefits including a company vehicle and health cash scheme. Join us in Canning Town/Basildon for an exciting role where no two days are the same, and contribute to a culture that values diversity, inclusivity, and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Security Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to mobile security operations. Think about your past experiences and how they align with the responsibilities of the role. We want you to shine when it comes to showcasing your leadership skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with your values. Check out our website for openings at TKC, where we value diversity and inclusivity. Tailor your approach to show how you can contribute to our team culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your professionalism, which is key in the security industry.
We think you need these skills to ace Mobile Security Duty Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in mobile security operations. We want to see how your skills match the role, so don’t be shy about showcasing your leadership and operational performance achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Mobile Security Duty Manager role. Share specific examples of how you've led teams and managed resources effectively.
Show Off Your IT Skills:Since good IT skills are a must, make sure to mention your proficiency with Microsoft Office and any other relevant software. We love candidates who can keep accurate operational databases and handle records efficiently!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at The Keyholding Company
✨Know Your Stuff
Make sure you brush up on your mobile security knowledge. Familiarise yourself with the latest trends and challenges in the industry, as well as the specific responsibilities of a Duty Manager. This will show that you're not just interested in the role, but that you’re genuinely passionate about mobile security.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your communication skills and how you motivate others, as this is key to excelling in this role.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as an alarm response or managing a team during a crisis. Think through potential scenarios beforehand and prepare your responses. This will demonstrate your problem-solving abilities and readiness for the fast-paced environment.
✨Dress the Part
First impressions matter! Dress professionally and ensure you present yourself well. A confident and polished appearance can set the tone for the interview and show that you take the opportunity seriously. Remember, you’re applying for a leadership role, so embody that confidence from the get-go.
