At a Glance
- Tasks: Support sales teams with operations, data management, and process improvements.
- Company: Join The Key Group, empowering school leaders across the UK.
- Benefits: Enjoy flexible hours, generous holiday allowance, and a fun work culture.
- Other info: Great career growth opportunities and a focus on work-life balance.
- Why this job: Make a real impact in education while developing your skills in a supportive environment.
- Qualifications: Experience with CRM systems, strong analytical and communication skills.
The predicted salary is between 45000 - 50000 £ per year.
Hybrid - occasional work from the London or Leeds office
Starting Salary: £45,000 to £50,000
The Company
The Key Group serves school leaders and trusts across the UK providing authoritative guidance and intuitive tools that support school leadership. We work across the full diversity of schools and locations, from small rural and coastal primaries to the largest trusts and local authorities in the country. We recognise that each school and trust is on a journey and school leaders need to identify their specific context, their own path and the next step in that journey. This process requires more than just shared values in a school, it requires the knowledge, data, context and confidence to bring others with you in effecting change. That's why we're here. We put the power back in the hands of those leading our schools and trusts, by equipping them with remarkable products & services.
The role
You will support the New Business Sales, Inside Sales and Renewals teams by assisting with daily operations to improve efficiency and revenue outcomes. This is a cross-functional position that combines data management and tool support to help power our sales motion.
Key Responsibilities
- Operational Support: Support the New Business Sales, Inside Sales, and Renewals teams through scalable processes and operational rigor.
- CRM Management: Assist in the management of Salesforce to improve usability and data accuracy.
- Data Integrity: Ensure complete and up-to-date data across the customer base to support reliable forecasting and planning.
- Process Improvement: Proactively identify process bottlenecks and assist in developing solutions to drive efficiency.
- Contract Workflows: Help implement contract workflows and compliance checks to streamline deal execution.
- Reporting Assistance: Work with the Business Analyst manager to help surface actionable insights and performance trends.
- Documentation: Maintain comprehensive playbooks that define processes and best practices for the sales teams.
- Renewal Tracking: Help ensure renewal opportunities are tracked and executed on time, collaborating with Finance on invoicing issues.
Qualifications
- CRM Proficiency: Experience using a CRM system is required. Specific expertise in Salesforce is considered highly beneficial.
- Analytical Mindset: Ability to interpret basic sales data to identify potential risks or growth opportunities.
- Organizational Skills: Strong attention to detail with a focus on data accuracy and operational excellence.
- Communication: Clear verbal and written communication skills to convey information to various stakeholders.
- Collaboration: A desire to work cross-functionally with Sales, Finance, and Customer Success teams.
- Tech-Savvy: Comfortable learning new tools and a willingness to explore AI-driven solutions to enhance productivity.
- Adaptability: Ability to manage multiple tasks and support financial year planning through basic data modeling.
If you don’t meet all of the above, and are working in a CRM Manager or Sales Administrator role - then we are happy to discuss further. We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more.
Sales Operations Associate employer: The Key Support Services
The Key Group is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture that values work-life balance and personal growth. With a generous holiday allowance, flexible working hours, and a commitment to social responsibility, employees can thrive in a dynamic environment while contributing to meaningful change in education. The hybrid work model allows for collaboration from both the London and Leeds offices, fostering a sense of community and teamwork across diverse locations.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Associate
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Associate at The Key Support Services, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including The Key Support Services. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Associate. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Associate
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for The Key Support Services:When writing your cover letter, make sure to tailor your message specifically for The Key Support Services. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at The Key Support Services
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The Key Support Services that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The Key Support Services that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with The Key Support Services’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
