People Operations Administrator in London

Starting salary: £35,000 per year

Hybrid: London, 3 days per week

Are you looking for an administrative role in a fast-growing business where people are at the heart of everything we do? Would you like to work within a socially conscious organisation that is making a real impact in the education sector?

The Key is the country’s most trusted provider of knowledge and know-how to education leaders determined to make a difference. We provide authoritative, up-to-the-minute sector intelligence, tools, services and resources that give leaders the knowledge to act.

We are looking for a detail-oriented People Operations Administrator to join our People team. Working closely with the Head of People Operations, you will support the administration of the employee lifecycle and play a role in our migration to a new HRIS.

You will:

• Own the JML Process (Joiners, Movers, Leavers): Manage the essential paperwork and logistics for our staff. You will oversee the full lifecycle: reviewing contracts for new joiners, checking Right to Work documentation, processing role changes, and managing offboarding.
• Data Integrity & Systems Support: Act as the guardian of our employee data. You will support our migration to Rippling by auditing data accuracy, updating employee records, and helping to test new workflows to ensure the new system launches successfully.
• Payroll Support: Manage the monthly payroll run by collating and verifying data for starters, leavers, and changes. You will ensure our data is 100% accurate before submission and assist with responding to payroll-related queries.
• Document Production: Help the team produce high-quality documentation. You will format job descriptions, update systems, and ensure all our HR letters are accurate and professional.
• Benefits Administration: Handle day-to-day administration of employee benefits schemes, including processing enrolments, managing changes, and responding to employee queries.
• Support our London Office: Handle administration required at our London office, organising events, managing vendors, ensuring our supplies are fully stocked and making sure that all employees in the office have a great experience at work.

The ideal person:

• Solid experience in a People Operations, HR Administration, or HRIS-focused role.
• Experience of managing the Joiners, Movers, and Leavers process and an understanding of the importance of accuracy.
• Hands-on experience using and maintaining HR systems (HRIS).
• Strong data management skills with high attention to detail (e.g. comfortable using Excel/Google Sheets for data checks).
• Experience supporting monthly payroll cycles.
• A problem-solver who proactively looks for ways to improve processes and reduce manual work.
• Professionalism and discretion when handling sensitive employee information.

If you don’t meet all of the above but have a genuine interest in joining our team please get in touch - we’d be very happy to chat.

Why work for us:

We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more.

How to apply:

Please upload your CV [and covering letter] below. In your cover letter please explain why you think you would be right for this role, how your experience fits, and why you would like to work at The Key. The deadline for applications is 5pm on Friday 1st May. If you have any questions please email recruitment@thekeysupport.com.