At a Glance
- Tasks: Ensure a welcoming office environment and support daily operations.
- Company: Join The Key, a trusted provider in education leadership.
- Benefits: Enjoy flexible hours, generous holiday, and regular socials.
- Other info: Hybrid working model with opportunities for career growth.
- Why this job: Make a difference in a supportive, fun workplace while developing your skills.
- Qualifications: Experience in office admin and strong communication skills required.
The predicted salary is between 30000 - 30000 € per year.
Location: London, Hybrid working - 4 days per week - 21-33 Great Eastern Street, London, EC2A
Salary: up to £30,000 per year
The company
The Key is the country’s most trusted provider of knowledge and know-how to education leaders determined to make a difference. We provide authoritative, up-to-the-minute sector intelligence, tools, services and resources that give leaders the knowledge to act.
The role
The Office and Facilities Assistant serves as the primary point of contact for the London office, ensuring the environment is welcoming, professional, and operationally efficient. The role manages the day-to-day London office experience and facilities maintenance as well as providing wider support to the Group Office and Facilities Manager. By maintaining seamless office operations, this role enables the rest of the organisation to focus on core business objectives in a safe and well-equipped workspace.
Responsibilities
- Office Oversight: Support the Group Manager in overseeing the smooth running of all UK offices, including assisting with office moves. The primary focus is maintaining the London office to a high standard, ensuring it is fit for purpose and a pleasant working environment.
- Facilities Contact & Liaison: Act as the first point of contact for day-to-day facilities issues at the London office (e.g., maintenance, repairs, services). Assist the Group Manager in liaising with building management and utilities firms for other UK locations, ensuring timely communication and resolution of issues.
- Event Coordination Support: Provide comprehensive administrative and logistical support for internal office activities, such as social events, wellbeing programs, and Diversity and Inclusion initiatives. This requires close collaboration with the People team and various internal committees. Additionally, support larger staff company events (e.g., Christmas party, Summer conference) by assisting the Group Manager with tasks like venue sourcing, coordinating transport, and internal communication efforts.
- Health & Safety Assistance: Support the Group Manager in maintaining Health and Safety compliance across all offices, assisting with policy documentation, coordinating required training, and ensuring H&S information is current and visible across the business.
- Stock Management: Take primary responsibility for maintaining inventory and stock levels of office supplies and consumables at the London office, while assisting with supply coordination for other sites to ensure efficiency.
- Administration: Manage the company's gift-ordering administration, which involves coordinating with necessary suppliers to ensure adherence to the company benefits policy. Provide support for other required administrative tasks.
Requirements
Essential
- Previous experience in a reception, front-of-house, or office administrative role.
- Strong technical proficiency ideally using the Google Suite (Gmail, Sheets, Docs and Slides).
- Excellent verbal and written communication skills.
- Highly organised with the ability to prioritise tasks in a fast-paced environment.
Desirable
- Knowledge of Health and Safety at Work regulations or First Aid certification.
- Experience liaising with external facilities contractors and vendors.
Benefits
We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more.
How to apply
Please upload your CV [and covering letter] below. In your cover letter please explain why you think you would be right for this role, how your experience fits, and why you would like to work at The Key. The deadline for applications is 5:00pm on Friday 12th June. If you have any questions please email gary.stefano@arbor-education.com
Office & Facilities Assistant in London employer: The Key Support Services
The Key is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture in a vibrant London location. With a focus on work-life balance, generous benefits including flexible hours and enhanced maternity pay, and opportunities for professional growth, The Key fosters an environment where staff can thrive while contributing to meaningful educational initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Office & Facilities Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute to their mission. This shows you’re genuinely interested and ready to make an impact.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. The more comfortable you are speaking about your experience, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Office & Facilities Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office & Facilities Assistant role. Highlight relevant experience, especially in reception or office admin roles, and showcase your organisational skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're the perfect fit for this role and how your experience aligns with our needs. Don’t forget to mention why you’re excited about working with us at The Key – we love a bit of enthusiasm!
Show Off Your Tech Skills:Since we use Google Suite, make sure to mention your proficiency with tools like Gmail, Sheets, Docs, and Slides. If you have any experience with other tech tools, throw those in too! We appreciate tech-savvy candidates who can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Key Support Services
✨Know the Company Inside Out
Before your interview, take some time to research The Key. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Organisational Skills
As an Office & Facilities Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your organisational skills can contribute to maintaining a smooth office environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding facilities management. Think of scenarios where you had to deal with maintenance issues or coordinate events, and be ready to discuss how you handled them.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, upcoming projects, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
