At a Glance
- Tasks: Serve delicious cocktails and ensure guests have an unforgettable experience.
- Company: Join the vibrant team at The Kensington, a luxury hotel in London.
- Benefits: Enjoy competitive pay, free meals, discounts, and generous holiday allowance.
- Other info: Experience a culture of inclusivity and regular team celebrations.
- Why this job: Be part of a fun, energetic environment with opportunities for personal growth.
- Qualifications: Friendly attitude and a passion for providing excellent customer service.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking a friendly, energetic, and attentive Waiter/Waitress to join our Food & Beverage team at the Kensington. The ideal candidate will be responsible for providing exceptional customer service to guests in a fast-paced environment while serving a variety of cocktails and beverages. The role involves taking drink orders, delivering drinks to customers and ensuring that guests have an enjoyable experience.
The Perks of working for The Kensington Hotel:
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get togethers
- Refer a Friend bonus scheme
The Kensington is set in one of London's most desirable locations, surrounded by museums and walking distance from the shops of South Kensington and Knightsbridge. A luxury hotel with an ambience reminiscent of a private members club, 150 individually designed rooms and suites, Town House restaurant and K Bar, make it the perfect hidden spot.
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Waiter/Waitress employer: The Kensington
The Kensington Hotel is an exceptional employer, offering a vibrant work culture where employees are valued and supported in their personal development. With competitive salaries, generous benefits including increased holiday allowance, free meals, and discounts across our hotels, staff enjoy a rewarding experience in one of London's most desirable locations. Join us for a career that not only prioritises your growth but also fosters a sense of community through regular team events and a commitment to inclusion and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Kensington and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a waiter/waitress, you'll be interacting with guests all day. Try role-playing with friends or family to brush up on your customer service skills and make sure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! When you come in for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent The Kensington's high standards.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality and enthusiasm right from the start!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and energetic personality shine through! We want to see how you connect with people, so don’t be shy about sharing your passion for customer service.
Tailor Your Experience:Make sure to highlight any relevant experience you have in the food and beverage industry. Whether it's serving drinks or ensuring guests have a great time, we love to see how your background fits with what we do at The Kensington.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Remember, we’re looking for someone who can thrive in a fast-paced environment, so show us you can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Kensington!
How to prepare for a job interview at The Kensington
✨Know the Menu Inside Out
Familiarise yourself with the drinks and cocktails on offer at The Kensington. Being able to discuss the menu confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Waiter/Waitress, customer service is key. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a guest or handled a difficult situation with grace.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment's standards.
✨Ask Thoughtful Questions
Prepare some questions to ask your interviewers about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
