At a Glance
- Tasks: Welcome guests and ensure their needs are met during their stay.
- Company: Luxury hotel in a prime London location with a unique atmosphere.
- Benefits: Generous holiday allowance, free meals, and discounts on stays and dining.
- Other info: Opportunities for personal development and a fun work environment.
- Why this job: Join a passionate team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 € per year.
The Kensington is set in one of London's most desirable locations, surrounded by museums and within walking distance from the shops of South Kensington and Knightsbridge. A luxury hotel with an ambience reminiscent of a private members club, 150 individually designed rooms and suites, Town House restaurant and K Bar, make it the perfect hidden spot.
Role Responsibilities
If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join us is perfect. As a Night Auditor, you will be the friendly face our guests see when they first arrive at our hotel. Providing a warm welcome and anticipating guests' needs will come as second nature to you, as will your impressive multi-tasking skills.
The Perks of working for The Kensington Hotel:
- Upselling incentives
- Holiday allowance increasing with length of service up to 25 days
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
Night Auditor employer: The Kensington
The Kensington Hotel is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development in the heart of London. With generous benefits such as increasing holiday allowance, training opportunities, and a supportive team environment, employees can thrive while delivering outstanding hospitality to guests in a luxurious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might have insider info on openings at The Kensington or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Remember, they want someone who can make guests feel special, so be warm and engaging.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle guest complaints or busy nights. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Kensington team.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you make guests feel special.
Tailor Your Application:Make sure to tailor your application specifically for the Night Auditor role at The Kensington. Highlight your relevant experience and skills that match the job description, especially your multi-tasking abilities and guest service focus.
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Kensington.
How to prepare for a job interview at The Kensington
✨Know the Hotel Inside Out
Before your interview, take some time to research The Kensington. Familiarise yourself with its history, amenities, and unique features. This will not only impress your interviewers but also help you understand how you can contribute to the hotel's welcoming atmosphere.
✨Showcase Your Hospitality Skills
As a Night Auditor, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've gone above and beyond to make someone feel special. Highlight your multi-tasking abilities and how you handle guest requests efficiently.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in hospitality scenarios. Think about how you would handle a late check-in or a guest complaint. Practising these responses will help you demonstrate your quick thinking and customer service skills.
✨Dress the Part
Even though the role is at night, first impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presentation in the hospitality industry.
