Group Ecosystem Manager

Group Ecosystem Manager

Location: London/Hybrid
Salary: Competitive
Department: Revenue & Brand
Reporting to: Head of Product Portfolio

We\’re looking for an experienced, practical, and commercially-minded Group Ecosystem Manager to lead the development of a connected product ecosystem across The Royal Kennel Club\’s portfolio.

This is a pivotal role focused on ensuring our products, services, and partnerships work seamlessly together to deliver exceptional value to customers — and drive sustainable growth for the business.

You\’ll help shape and deliver a unified ecosystem strategy that supports our ambitious goal of generating an additional £5M profit by 2030. Working closely with the Head of Product Portfolio, you\’ll play a key role in expanding into new areas of the UK pet market, with international opportunities on the horizon.

What you\’ll do:

• Lead ecosystem strategy: Develop and execute a group-wide plan that connects products, services, and partnerships to drive commercial growth.
• Manage partnerships: Build and maintain strong relationships with key partners, ensuring alignment on goals and delivery.
• Portfolio optimisation: Use data and insights to prioritise products, identify integration opportunities, and enhance customer experience.
• Commercial planning: Support the creation of 12–24 month growth plans and implement innovative monetisation models (tiered, freemium, subscription).
• Drive innovation: Champion modular product capabilities and white-label solutions for rapid diversification and reduced time-to-market.
• Collaborate cross-functionally: Work closely with product, marketing, data, and operations teams to ensure ecosystem cohesion.
• Measure success: Establish performance frameworks and deliver regular reports on ecosystem health and growth.

What we\’re looking for:

• Proven experience in ecosystem management or product portfolio management.
• Strong track record in customer-centric product strategies within subscription or service-based environments.
• Skilled in managing complex partner relationships and aligning stakeholders toward shared commercial objectives.
• Analytical mindset with experience in data-driven decision-making and lifecycle optimisation.
• Hands-on experience with CRM and analytics platforms.
• Exceptional communication and stakeholder management skills, including C-suite engagement.
• Ideally, a product management qualification.

Why join us?

At The Royal Kennel Club, we\’re shaping the future of the UK pet market. This is your chance to make a tangible impact on a trusted brand with ambitious growth plans. You\’ll work in a collaborative, innovative environment where your ideas matter.

Ready to lead the way? Apply now and help us build a connected ecosystem that delivers real value for customers and the business.