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For Companies At a Glance
- Tasks: Help customers by providing information and ensuring they feel valued.
- Company: Join a dynamic team in the Commercial Operations Department.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Make a real impact on customer satisfaction while developing your skills.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Perfect for high school and college students looking for flexible work.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
An opportunity has a risen in the Call Centre within the Commercial Operations Department for a Client Services Advisor.Your role within the team will be to ensure that our customers have all the information they require and that they feel valued.
What the role involves:
- Accurately capturing and amending data relating to services and products within the required deadlines and standards.
- Validating da…
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Client Services Advisor - Call Centre employer: THE KENNEL CLUB LIMITED
Contact Detail:
THE KENNEL CLUB LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Advisor - Call Centre
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you provide accurate information to customers and demonstrate your commitment to their needs.
✨Tip Number 2
Practice your communication skills. As a Client Services Advisor, you'll need to convey information clearly and empathetically, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Get comfortable with data entry and management tools. Being efficient in capturing and amending data is crucial, so familiarize yourself with any relevant software we use.
✨Tip Number 4
Show enthusiasm for customer service during your interactions. Highlighting your passion for helping others can set you apart from other candidates and align with our company values.
We think you need these skills to ace Client Services Advisor - Call Centre
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Services Advisor position. Understand the key responsibilities and skills required, such as data accuracy and customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and data management. Use specific examples that demonstrate your ability to capture and amend data accurately.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how you can contribute to making customers feel valued and supported.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at THE KENNEL CLUB LIMITED
✨Know the Company and Its Values
Before your interview, take some time to research the company and understand its values. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Demonstrate Your Customer Service Skills
Since the role focuses on ensuring customers feel valued, be prepared to share specific examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and maintained a positive attitude.
✨Be Detail-Oriented
The job involves accurately capturing and amending data, so emphasize your attention to detail during the interview. You might want to mention any relevant experience you have with data management or similar tasks.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the tools they use for data management, or how success is measured in this position.
