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For Companies At a Glance
- Tasks: Deliver top-notch customer experiences and manage applications efficiently.
- Company: Join a dynamic team focused on exceptional customer support.
- Benefits: Enjoy flexible work options and a supportive work environment.
- Why this job: Make a real impact by helping customers and enhancing their experience.
- Qualifications: No specific experience required; just bring your passion for helping others!
- Other info: Perfect for high school and college students looking to gain valuable skills.
The predicted salary is between 28800 - 42000 £ per year.
We are looking for a Client Services Advisor to join our Core Services & Customer Support team. In this role you will bedelivering excellent customer experiences resulting in an efficient and effective service. You will also handle a high volume of online and paper-based applications within the Core Services & Customer Support Team. This role is vital to help support our customers.
What the role in…
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Client Services Advisor employer: THE KENNEL CLUB LIMITED
Contact Detail:
THE KENNEL CLUB LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Advisor
✨Tip Number 1
Familiarize yourself with our services and products. Understanding what we offer will help you provide better support and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills. As a Client Services Advisor, you'll need to convey information clearly and effectively, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you successfully resolved customer issues, as this will highlight your capability in handling high volumes of applications.
✨Tip Number 4
Research common customer service challenges. Being prepared to discuss how you would handle specific situations can set you apart from other candidates and show your proactive approach.
We think you need these skills to ace Client Services Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Services Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or handling applications. Use specific examples that demonstrate your ability to deliver excellent customer experiences.
Showcase Your Skills: Make sure to highlight skills that are relevant to the role, such as communication, problem-solving, and organizational skills. Provide examples of how you've used these skills in past roles.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are a great fit for the Client Services Advisor role. Mention your passion for customer service and how you can contribute to the Core Services & Customer Support team.
How to prepare for a job interview at THE KENNEL CLUB LIMITED
✨Show Your Customer Service Skills
Be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Efficiency and Organization
Since the role involves handling a high volume of applications, share strategies you use to stay organized and manage your time effectively. This will show that you can handle the demands of the position.
✨Understand the Company’s Values
Research the company’s mission and values before the interview. Be ready to explain how your personal values align with theirs, especially in terms of delivering excellent customer experiences.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific customer service scenarios. Practice your responses to demonstrate your problem-solving skills and ability to remain calm under pressure.
