At a Glance
- Tasks: Support students with first aid and administrative guidance in a friendly environment.
- Company: Orchards Academy, dedicated to student welfare and support.
- Benefits: Flexible working hours, career development, and a supportive team culture.
- Other info: Join a diverse and inclusive team committed to equality and personal growth.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Empathy, organisation skills, and a calm demeanour under pressure.
The predicted salary is between 30394 - 37148 £ per year.
Are you empathetic, highly organised, and calm under pressure? Orchards Academy is seeking a dedicated Student Receptionist to manage our Student Reception and serve as our primary designated First Aider. Unlike a traditional front-of-house reception role, this position is student-focused. You will be the go-to person on site when a student feels unwell, needs first aid, or requires daily pastoral or administrative guidance.
Safeguarding
TKAT is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Offers of employment will be subject to the full safer recruitment process, including an enhanced disclosure and barring service check.
Flexible working
TKAT recognises the value of enabling our employees to develop their career and balance this with their commitments and interests outside of work. In TKAT we promote flexible working practices and opportunities to promote a positive work life balance.
Our Commitment - Equal, Inclusive, Diverse
TKAT is committed to inclusion, diversity and equality of opportunity by encouraging and welcoming differences, listening to individual experiences, aspirations and accomplishments and learning how to grow better together. We welcome applications from all suitable candidates, regardless of any protected characteristic.
Access to interview
Be Who You Are at TKAT - should you be selected and invited to interview please let us know if you require us to adapt the recruitment process to enable you to participate as your authentic self. We want applicants to be able to engage with us in ways that support who they are and we are committed to making adjustments within the recruitment process and within the workplace.
Student Receptionist in Swanley employer: The Kemnal Academies Trust
Broadfield Primary Academy, part of The Kemnal Academies Trust, is an exceptional employer that fosters a collaborative and supportive work culture. With a commitment to high educational standards and a focus on professional development, employees are encouraged to grow and thrive in their roles. Located in Crawley, West Sussex, the academy offers competitive pay scales and a vibrant community atmosphere, making it an ideal place for passionate educators to make a meaningful impact.
Contact Details:
The Kemnal Academies Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Receptionist in Swanley
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Kemnal Academies Trust. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Kemnal Academies Trust before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Student Receptionist in Swanley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Kemnal Academies Trust:Your cover letter is your chance to shine! Tell us why you want to work at The Kemnal Academies Trust specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Kemnal Academies Trust!
How to prepare for a job interview at The Kemnal Academies Trust
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
