At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service in a fast-paced retail environment.
- Company: Join an award-winning independent petrol retailer with a focus on quality and customer experience.
- Benefits: Enjoy a competitive salary, generous employee discounts, and a loyalty bonus.
- Other info: Flexible working hours with opportunities for training and career growth.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences every day.
- Qualifications: Must be 18+, with strong leadership skills and a passion for customer service.
The predicted salary is between 27500 - 29000 € per year.
Due to petroleum licensing regulations applicants MUST be 18 years of age or above. Flexibility to work 5 days across a 7-day rota to include weekends. Pay £27,500 to £29,000 depending on experience with OTE bonus £8000.
Employee Benefits: 15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform.
About the role: The Kay Group is a multiple, Industry Award winning company and one of the Country’s leading independent petrol retailers with state of the art convenience stores. BP, Shell, Texaco and Londis are our principle suppliers along with retailing partners Costa, Greggs and Subway.
At the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a first-class customer experience. As a manager your main focus is to inspire and engage a team to achieve the highest standards whilst creating a great working environment.
Our stores are bright, busy and fast paced. We need forward thinking, proactive and self-motivating individuals with the necessary organisational skills to make a difference. We provide a safe, friendly working environment with high levels of training and support.
Our employees work independently and as part of a team and adhere to personal presentation, hygiene and safety standards at all times. We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for.
Whether shopping for groceries, buying fuel, using our car cleaning centres or visiting our inhouse retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
Retail Site Manager – Hardings Road, Keighley in Devon employer: The Kay Group Ltd
The Kay Group is an award-winning independent petrol retailer that prioritises employee satisfaction and customer experience. With a vibrant work culture, comprehensive training, and generous benefits including discounts and bonuses, we foster an environment where team members can thrive and take pride in their contributions. Located in Keighley, our fast-paced stores offer unique opportunities for personal growth and development while ensuring a safe and supportive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Site Manager – Hardings Road, Keighley in Devon
✨Tip Number 1
Get to know the company! Research the Kay Group and its values. When you walk into that interview, show us you understand our passion for customer experience and how you can contribute to it.
✨Tip Number 2
Practice your people skills! As a Retail Site Manager, you'll be leading a team. Think about examples from your past where you've inspired or motivated others, and be ready to share those stories with us.
✨Tip Number 3
Dress to impress! We take pride in our presentation, so make sure you look sharp for your interview. A smart appearance shows us you care about the role and the standards we uphold.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you're genuinely interested in the position and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Retail Site Manager – Hardings Road, Keighley in Devon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about providing a first-class customer experience and that you share our passion for the industry.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your organisational skills and any previous management roles you've had, as these are key for inspiring and engaging a team in our fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at the Kay Group!
How to prepare for a job interview at The Kay Group Ltd
✨Know the Company Inside Out
Before your interview, take some time to research The Kay Group and its values. Understand their commitment to customer experience and how they operate with brands like BP, Shell, and Costa. This knowledge will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Site Manager, you'll need to inspire and engage your team. Prepare examples from your past experiences where you've successfully led a team or improved a working environment. Highlight your organisational skills and how you've motivated others to achieve high standards.
✨Demonstrate Flexibility and Proactivity
The role requires flexibility to work across a 7-day rota, so be ready to discuss your availability. Share instances where you've adapted to changing circumstances or taken initiative in a fast-paced environment. This will show that you're proactive and can handle the demands of the job.
✨Emphasise Customer Experience
Since providing a first-class customer experience is key for The Kay Group, prepare to discuss how you would ensure customers leave happy. Think about specific strategies you've used in the past to enhance customer satisfaction and how you would implement similar practices in this role.
