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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join Sandyford Service Station, a vibrant hub in Stoke on Trent.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Be part of a dynamic team that values customer satisfaction and pride in work.
- Qualifications: Must be 18 or older; no prior experience needed, just a positive attitude!
- Other info: Flexible shifts available, perfect for students looking to earn while studying.
Days Customer Service Assistant, Sandyford Service Station, Stoke on Trent
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
24 hours per week, 3 x 8 hour shifts. 7am to 3pm and 3pm to 11pm . Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£12.50 per hour.
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Days Customer Service Assistant, Sandyford Service Station, Stoke on Trent employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Customer Service Assistant, Sandyford Service Station, Stoke on Trent
✨Tip Number 1
Familiarise yourself with the products and services offered at Sandyford Service Station. Knowing the ins and outs of what they sell, from groceries to fuel, will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to discuss these experiences during any informal chats or interviews can set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your availability and flexibility regarding shifts. Since the role requires working weekends and varying hours, demonstrating your willingness to adapt can make you a more attractive candidate.
✨Tip Number 4
Research the company culture and values of StudySmarter and Sandyford Service Station. Understanding their commitment to customer satisfaction and teamwork will allow you to align your responses and show that you're a great fit for their team.
We think you need these skills to ace Days Customer Service Assistant, Sandyford Service Station, Stoke on Trent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Assistant position. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous customer service experience, any relevant skills, and your ability to work in a fast-paced environment. Use bullet points for clarity and keep it concise.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team at Sandyford Service Station.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Since the role involves advising and serving customers, be prepared to share examples of your previous customer service experiences. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork
Working in a busy environment means you'll need to collaborate with others. Discuss any past experiences where you successfully worked as part of a team, and emphasise your ability to communicate effectively with colleagues.
✨Familiarise Yourself with the Products
Take some time to learn about the products and services offered at the Sandyford Service Station. Being knowledgeable about groceries, fuel, and other items will show your enthusiasm for the role and help you assist customers more effectively.
✨Prepare for Shift Work
Since the position requires working various shifts, including weekends, be ready to discuss your availability and flexibility. Show that you understand the demands of shift work and are committed to fulfilling them.
