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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and handle transactions in a fast-paced environment.
- Company: Join a vibrant service station in Wrexham, dedicated to customer satisfaction.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Be part of a dynamic team that values high standards and customer experience.
- Qualifications: Must be 18 or older; no prior experience required, just a positive attitude!
- Other info: Flexible shifts available, including weekends; perfect for students seeking part-time work.
Due to petroleum licensing regulations, applicants MUST be 18 years of age or above.
Position details:
- 16 hours per week, with 2 x 8 hour shifts (7am to 3pm and 3pm to 11pm).
- Shifts are scheduled over a 7-day rota, including weekends.
Pay: £12.50 per hour
Employee Benefits:
- 15% Off In Store
- 5p per litre off fuel
- Loyalty Bonus
- Cycle to Work Scheme
- Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves advising and serving customers, working deliveries, general housekeeping, stock merchandising, and handling cash and card transactions according to set procedures.
We are looking for someone who takes pride in their work, performs tasks to high standards, and ensures customers have a positive experience. Whether customers are shopping for groceries, buying fuel, alcohol, tobacco, or lottery tickets, using our car cleaning centres, or visiting our retail partners, your role is to assist and ensure they enjoy their visit and want to return.
If you enjoy a bright, busy working environment, we encourage you to apply early!
Days Customer Service Assistant -Ruabon Service Station, Wrexham employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Customer Service Assistant -Ruabon Service Station, Wrexham
✨Tip Number 1
Familiarise yourself with the products and services offered at the Ruabon Service Station. Knowing the ins and outs of what you’ll be selling, from groceries to fuel, will help you engage with customers and answer their questions confidently.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before applying. Whether it’s in a retail setting or even during casual conversations, showing that you can handle customer queries and complaints effectively will set you apart.
✨Tip Number 3
Be prepared to discuss your availability and flexibility during the interview. Since the role involves shifts over a 7-day rota, showing that you can work weekends and varied hours will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in fast-paced environments. If you've worked in similar roles before, share specific examples of how you managed tasks efficiently while maintaining high standards of customer service.
We think you need these skills to ace Days Customer Service Assistant -Ruabon Service Station, Wrexham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Highlight your relevant experience in customer service, cash handling, and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to work in a fast-paced environment and your commitment to providing excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully handled customer interactions or worked in similar roles, and express your eagerness to contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Since the role involves advising and serving customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer.
✨Demonstrate Your Team Spirit
This position requires working alongside others in a busy environment. Highlight your ability to work as part of a team and how you contribute positively to group dynamics. Mention any past experiences where teamwork led to success.
✨Be Ready for Shift Work
With shifts scheduled over a 7-day rota, it's important to express your flexibility regarding working hours. Be honest about your availability and show enthusiasm for working weekends and varied shifts.
✨Emphasise Attention to Detail
The role includes tasks like stock merchandising and handling transactions. Discuss your attention to detail and how it has helped you maintain high standards in previous roles. This will reassure the interviewer that you can handle responsibilities accurately.
