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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join Pellon Lane Service Station, a vibrant hub in Halifax.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Be part of a dynamic team that values customer satisfaction and pride in work.
- Qualifications: Must be 18 or older; no prior experience needed, just a positive attitude!
- Other info: Flexible shifts available, including weekends; perfect for students seeking part-time work.
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
24 hours per week, 3 x 8 hour shifts. 7am to 3pm and 3pm to 11pm . Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£12.50 per hour
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Days Customer Service Assistant, Pellon Lane Service Station, Halifax employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Customer Service Assistant, Pellon Lane Service Station, Halifax
✨Tip Number 1
Familiarise yourself with the products and services offered at Pellon Lane Service Station. Knowing the ins and outs of what they sell, from groceries to fuel, will help you engage with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to discuss these experiences will highlight your ability to maintain high standards and ensure customer satisfaction.
✨Tip Number 3
Be ready to discuss your availability and flexibility regarding shifts. Since the role requires working weekends and varying hours, demonstrating your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Research the company culture and values of StudySmarter and Pellon Lane Service Station. Understanding their commitment to customer service and teamwork will allow you to align your responses during any interviews or discussions.
We think you need these skills to ace Days Customer Service Assistant, Pellon Lane Service Station, Halifax
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Tailor your application to highlight relevant experience in customer service, cash handling, and teamwork.
Highlight Relevant Experience: When writing your CV and cover letter, focus on any previous roles that involved customer interaction or retail experience. Use specific examples to demonstrate how you have excelled in similar environments.
Show Enthusiasm: Express your passion for providing excellent customer service in your application. Mention why you are interested in working at Pellon Lane Service Station and how you can contribute to creating a positive shopping experience for customers.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Since the role involves advising and serving customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer.
✨Demonstrate Teamwork
The job requires working alongside others in a busy environment. Highlight your ability to work as part of a team by sharing instances where you collaborated effectively with colleagues to achieve a common goal.
✨Familiarise Yourself with the Products
Knowing the products and services offered at the service station can give you an edge. Research the types of items sold, including groceries, fuel, and other retail partners, so you can confidently assist customers with their queries.
✨Emphasise Reliability and Flexibility
With shifts varying across a 7-day week, it's important to convey your reliability and willingness to work flexible hours. Be ready to discuss your availability and any previous experience with shift work.
