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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join a vibrant service station in Burnley, dedicated to customer satisfaction.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Be part of a dynamic team that values high standards and customer experience.
- Qualifications: Must be 18 or older; no prior experience needed, just a positive attitude!
- Other info: Flexible shifts available, including weekends; perfect for students!
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
16 hours per week, 2 x 8 hour shifts. 7am to 3pm and 3pm to 11pm or 5pm to 11pm. Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£12.50 per hour
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Days Customer Service Assistant- Kitchens Service Station, Burnley employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Customer Service Assistant- Kitchens Service Station, Burnley
✨Tip Number 1
Familiarise yourself with the products and services offered at the Kitchens Service Station. Knowing the ins and outs of what you’ll be selling will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before applying. Whether it’s in a previous job or even in casual settings, showing that you can handle customer queries and complaints with ease will set you apart.
✨Tip Number 3
Be prepared to discuss your availability during the interview. Since the role requires flexibility with shifts, showing that you can accommodate various hours, including weekends, will make you a more attractive candidate.
✨Tip Number 4
Highlight any experience you have with cash handling or working in a fast-paced environment. This will reassure us that you can manage transactions efficiently while maintaining a high level of customer service.
We think you need these skills to ace Days Customer Service Assistant- Kitchens Service Station, Burnley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Assistant position. Highlight your relevant experience in customer service, cash handling, and teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous customer service roles, your ability to work in a fast-paced environment, and your commitment to high standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to creating a positive shopping experience.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Since the role involves advising and serving customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer.
✨Demonstrate Teamwork
This position requires working alongside others in a busy environment. Highlight your ability to work as part of a team by sharing instances where you collaborated effectively with colleagues to achieve a common goal.
✨Understand the Role's Responsibilities
Familiarise yourself with the tasks involved in the role, such as handling cash transactions and stock merchandising. Being knowledgeable about these responsibilities will show your genuine interest in the position and help you answer questions confidently.
✨Express Your Enthusiasm
Let your passion for providing excellent customer service shine through during the interview. Employers appreciate candidates who are excited about the role and eager to contribute positively to the team and customer experience.
