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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join Irlam Gateway Service Station, a vibrant hub for fuel and retail.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Must be 18+ with a passion for delivering excellent service.
- Other info: Flexible shifts available; perfect for students seeking part-time work.
Days Customer Service Assistant, Irlam Gateway Service Station, Manchester
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
24 hours per week, 3 x 8 hour shifts. 7am to 3pm and 3pm to 11pm. Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£12.50 per hour.
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Days Customer Service Assistant, Irlam Gateway Service Station, Manchester employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Customer Service Assistant, Irlam Gateway Service Station, Manchester
✨Tip Number 1
Familiarise yourself with the products and services offered at Irlam Gateway Service Station. Knowing the ins and outs of what you’ll be selling will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before applying. Whether it’s in a previous job or even in casual settings, showcasing your ability to handle customer queries and provide excellent service can set you apart.
✨Tip Number 3
Be prepared to discuss your availability during the interview. Since the role requires flexibility with shifts, showing that you can accommodate various schedules, including weekends, will make you a more attractive candidate.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being able to articulate your problem-solving skills and how you would ensure customer satisfaction can really impress during the interview process.
We think you need these skills to ace Days Customer Service Assistant, Irlam Gateway Service Station, Manchester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Assistant. Highlight your relevant experience in customer service, cash handling, and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Irlam Gateway Service Station and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in customer service roles.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Since the role involves advising and serving customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer.
✨Demonstrate Teamwork
The job requires working alongside others in a busy environment. Highlight your ability to work as part of a team by sharing instances where you collaborated effectively with colleagues to achieve a common goal.
✨Familiarise Yourself with the Products
Take some time to learn about the products and services offered at the Irlam Gateway Service Station. Being knowledgeable about what they sell will show your enthusiasm for the role and help you answer questions confidently.
✨Emphasise Your Work Ethic
The employer is looking for someone who takes pride in their work. Be sure to convey your strong work ethic and commitment to maintaining high standards in all tasks, whether it's handling transactions or keeping the store tidy.
