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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join Grimshaw Park Service Station, a vibrant hub for fuel and groceries.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Must be 18+ with a passion for providing excellent service.
- Other info: Flexible shifts available, perfect for students looking to earn while studying.
Days Customer Service Assistant, Grimshaw Park Service Station, Blackburn
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
16 hours per week, 2 x 8 hour shifts. 7am to 3pm and 3pm to 11pm . Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£12.50 per hour.
Employee Benefits
- 15% Off In Store
- 5p per litre off fuel
- Loyalty Bonus
- Cycle to Work Scheme
- Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Days Customer Service Assistant, Grimshaw Park Service Station, Blackburn employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Customer Service Assistant, Grimshaw Park Service Station, Blackburn
✨Tip Number 1
Familiarise yourself with the products and services offered at Grimshaw Park Service Station. Knowing the ins and outs of what they sell, from groceries to fuel, will help you engage with customers and answer their queries confidently.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's a phone call or a casual chat, show that you can communicate effectively and handle inquiries with a friendly attitude.
✨Tip Number 3
Be prepared to discuss your availability during the interview. Since the role requires flexibility with shifts, showing that you can accommodate various hours, including weekends, will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in retail or customer service during your conversations. Even if it’s informal, sharing examples of how you've provided excellent service can set you apart from other candidates.
We think you need these skills to ace Days Customer Service Assistant, Grimshaw Park Service Station, Blackburn
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Assistant. Highlight your relevant experience in customer service, handling transactions, and working in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the job requirements. Emphasise any previous roles where you provided excellent customer service or worked in retail settings.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Grimshaw Park Service Station and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at The Kay Group Ltd
✨Show Enthusiasm for Customer Service
Make sure to express your passion for helping customers during the interview. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction, as this aligns perfectly with the expectations of a Customer Service Assistant.
✨Familiarise Yourself with the Role
Before the interview, take some time to understand the specific tasks involved in the role, such as handling cash transactions and stock merchandising. Being knowledgeable about these responsibilities will demonstrate your genuine interest in the position.
✨Prepare for Shift Flexibility Questions
Since the role involves various shifts, be ready to discuss your availability and willingness to work weekends and different hours. Highlight your flexibility and commitment to meeting the needs of the service station.
✨Dress Appropriately
First impressions matter! Dress smartly and professionally for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
