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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join Dobshill Service Station, a vibrant hub for fuel and groceries.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Be part of a dynamic team that values customer satisfaction and pride in work.
- Qualifications: Must be 18 or older; no prior experience needed, just a positive attitude!
- Other info: Flexible shifts across a 7-day rota; perfect for students seeking part-time work.
Days Customer Service Assistant -Dobshill Service Station
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
24 hours per week. 3 x 8 hour shifts. 7am to 3pm and 3pm to 11pm. Hours are a mix of shifts over a 7 day rota to include weekends.
Pay
£12.50 per hour
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
Wee are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Days Customer Service Assistant -Dobshill Service Station employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Customer Service Assistant -Dobshill Service Station
✨Tip Number 1
Familiarise yourself with the products and services offered at Dobshill Service Station. Knowing the ins and outs of what we provide will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before applying. Whether it's in a shop or during a casual conversation, showing that you can handle queries and provide excellent service will make you stand out.
✨Tip Number 3
Be prepared to discuss your availability and flexibility during the interview. Since the role involves a mix of shifts, showing that you can adapt to different schedules will be a big plus for us.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being able to articulate your approach to problem-solving and customer satisfaction will demonstrate your readiness for the role.
We think you need these skills to ace Days Customer Service Assistant -Dobshill Service Station
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Assistant. Highlight your relevant experience in customer service, cash handling, and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Dobshill Service Station and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Since the role involves advising and serving customers, be prepared to share examples of your previous customer service experiences. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork
The job requires working alongside others in a busy environment. Be ready to discuss how you collaborate with colleagues, support team goals, and contribute to a positive workplace atmosphere.
✨Familiarise Yourself with the Products
Take some time to learn about the products and services offered at the Dobshill Service Station. Being knowledgeable about groceries, fuel, and other offerings will show your enthusiasm for the role and help you assist customers effectively.
✨Emphasise Reliability and Flexibility
With shifts that include weekends and varying hours, it's important to convey your reliability and willingness to adapt to different schedules. Share any past experiences where you demonstrated flexibility in your work hours.
