At a Glance
- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join Dobshill Service Station, a vibrant hub for fuel and groceries.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Other info: Flexible shifts available, including weekends; perfect for students!
- Why this job: Be part of a dynamic team that values customer satisfaction and pride in work.
- Qualifications: Must be 18 or older; no prior experience needed, just a positive attitude!
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
16 hours per week, 2 x 8 hour shifts. 7am to 3pm and 3pm to 11pm . Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£13.00 per hour
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
#J-18808-LjbffrDays Customer Service Assistant, Dobshill Service Station employer: The Kay Group Ltd
At Dobshill Service Station, we pride ourselves on fostering a vibrant and supportive work culture where our Customer Service Assistants can thrive. With competitive pay, generous employee benefits including discounts and a loyalty bonus, and opportunities for personal growth, we ensure that our team members feel valued and motivated. Join us in creating a welcoming environment for our customers while enjoying the perks of working in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Days Customer Service Assistant, Dobshill Service Station
✨Tip Number 1
Familiarise yourself with the products and services offered at Dobshill Service Station. Knowing the ins and outs of what we provide will help you engage with customers confidently and answer their queries effectively.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before applying. Whether it's in a retail setting or even during casual conversations, showing that you can handle customer inquiries with a positive attitude will set you apart.
✨Tip Number 3
Be prepared to discuss your availability for shifts during the interview. Since the role requires flexibility across a 7-day week, showing that you can accommodate various shift patterns will make you a more attractive candidate.
✨Tip Number 4
Highlight any experience you have with cash handling or working in a fast-paced environment. This will reassure us that you can manage transactions smoothly and maintain high standards even during busy periods.
We think you need these skills to ace Days Customer Service Assistant, Dobshill Service Station
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities of a Customer Service Assistant. Highlight your relevant experience in customer service, cash handling, and teamwork in your application.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Dobshill Service Station and how you can contribute to their team.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Since the role involves advising and serving customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer.
✨Demonstrate Teamwork
This position requires working alongside others in a busy environment. Highlight your ability to work as part of a team, perhaps by sharing a story about a successful group project or how you supported colleagues during peak times.
✨Understand the Role's Responsibilities
Familiarise yourself with the tasks involved in the role, such as handling cash transactions and stock merchandising. Being knowledgeable about these responsibilities will show your genuine interest in the position.
✨Express Your Enthusiasm
Let your passion for providing excellent customer service shine through. Employers appreciate candidates who are excited about the role and eager to contribute positively to the team and customer experience.
