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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join a vibrant service station dedicated to excellent customer experiences.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a cycle to work scheme.
- Why this job: Be part of a dynamic team in a fast-paced environment that values your contributions.
- Qualifications: Must be 18 or older; no prior experience needed, just a positive attitude!
- Other info: Flexible shifts available, including weekends; perfect for students!
Days Customer Service Assistant, Crewe Service Station
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
16 hours per week, 2 x 8 hour shifts. 7am to 3pm and 3pm to 11pm . Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£12.50 per hour.
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Days Customer Service Assistant, Crewe Service Station employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Customer Service Assistant, Crewe Service Station
✨Tip Number 1
Familiarise yourself with the products and services offered at the Crewe Service Station. Knowing the ins and outs of what you’ll be selling, from groceries to fuel, will help you engage with customers and answer their questions confidently.
✨Tip Number 2
Showcase your customer service skills in any interactions you have before applying. Whether it’s in a previous job or even in day-to-day life, demonstrating a friendly and helpful attitude can make a lasting impression on potential employers.
✨Tip Number 3
Be prepared to discuss your availability during the interview. Since the role requires flexibility with shifts, showing that you can adapt to various schedules, including weekends, will highlight your commitment to the position.
✨Tip Number 4
Research the company culture at StudySmarter and the specific service station. Understanding our values and how we prioritise customer satisfaction will help you align your answers during the interview and demonstrate that you’re a great fit for the team.
We think you need these skills to ace Days Customer Service Assistant, Crewe Service Station
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Assistant. Highlight your relevant experience in customer service, handling transactions, and working in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the job requirements. Emphasise any previous roles where you provided excellent customer service or worked in retail settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at the Crewe Service Station and how you can contribute to enhancing customer experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Since the role involves advising and serving customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer.
✨Demonstrate Teamwork
The job requires working alongside others, so highlight your ability to work in a team. Talk about times when you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
✨Familiarise Yourself with the Products
Knowing the products and services offered at the service station can set you apart. Research the types of items sold, including groceries, fuel, and other retail offerings, and be ready to discuss them during the interview.
✨Emphasise Reliability and Flexibility
With shifts varying over a 7-day week, it's important to show that you're reliable and flexible. Be prepared to discuss your availability and willingness to work weekends or different shifts as needed.
