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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Castlewood Service Station, a vibrant hub in Sutton in Ashfield.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Join a dynamic team and create memorable experiences for customers.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: Flexible shifts with opportunities to grow in a busy environment.
The predicted salary is between 10 - 15 £ per hour.
Due to petroleum licensing regulations, applicants MUST be 18 years of age or above.
16 hours per week, 2 x 8 hour shifts. 7am to 3pm and 3pm to 11pm. Hours are a mix of shifts over a 7 day week to include weekends.
Pay: £12.50 per hour.
Employee Benefits:
- 15% Off In Store
- 5p per litre off fuel
- Loyalty Bonus
- Cycle to Work Scheme
- Quality Bespoke Uniform
About the role:
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising, and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in-house retail partners, we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy working environment, we recommend you apply early!
Days Customer Service Assistant, Castlewood Service Station, Sutton in Ashfield employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Customer Service Assistant, Castlewood Service Station, Sutton in Ashfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Castlewood Service Station. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to handling real-life situations during your shifts.
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you look smart and presentable. A quality uniform is important, but showing that you can dress well for an interview sets a great first impression.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start!
We think you need these skills to ace Days Customer Service Assistant, Castlewood Service Station, Sutton in Ashfield
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you’ve made customers happy in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role of Customer Service Assistant. Mention how your values align with ours and why you’d be a great fit for our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you the right candidate for the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Kay Group Ltd
✨Know the Role Inside Out
Make sure you understand what a Customer Service Assistant does at Castlewood Service Station. Familiarise yourself with the tasks like advising customers, handling transactions, and maintaining stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone or resolved a difficult situation. This will demonstrate your ability to create a positive experience for customers.
✨Dress the Part
Even though it’s a casual environment, dressing smartly can make a great first impression. Wear something neat and professional that reflects your pride in the role. It shows you take the interview seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team you'll be working with, the training process, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the job is the right fit for you.