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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join Sandyford Service Station, a vibrant hub in Stoke on Trent.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Be part of a dynamic team that values customer satisfaction and pride in work.
- Qualifications: Must be 18 or older; no prior experience needed, just a positive attitude!
- Other info: Flexible shifts available, including weekends; apply early for this exciting opportunity!
Customer Service Assistant, Sandyford Service Station, Stoke on Trent
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
16 hours per week, 2 x 8 hour shifts. 7am to 3pm and 3pm to 11pm . Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£12.50 per hour.
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Customer Service Assistant, Sandyford Service Station, Stoke on Trent employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant, Sandyford Service Station, Stoke on Trent
✨Tip Number 1
Familiarise yourself with the products and services offered at Sandyford Service Station. Knowing the ins and outs of what they sell, from groceries to fuel, will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or in your application process. Being friendly, approachable, and demonstrating a willingness to help can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding shifts. Since the role requires working weekends and varying hours, showing that you can adapt to the schedule will make you a more attractive candidate.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being able to articulate your problem-solving skills and how you would ensure customer satisfaction can really impress during any interviews.
We think you need these skills to ace Customer Service Assistant, Sandyford Service Station, Stoke on Trent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Assistant. Highlight your relevant experience in customer service, cash handling, and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Sandyford Service Station and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Make sure to highlight any previous experience in customer service during the interview. Be prepared to discuss how you handle difficult customers and provide examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork
Since the role involves working with others, be ready to talk about your ability to work as part of a team. Share experiences where you collaborated with colleagues to achieve a common goal or improve customer service.
✨Familiarise Yourself with the Products
Take some time to learn about the products and services offered at the Sandyford Service Station. Being knowledgeable about what they sell will show your enthusiasm for the role and help you answer questions more effectively.
✨Prepare for Shift Work Questions
As the position requires flexibility with shifts, be prepared to discuss your availability and willingness to work weekends and varied hours. Showing that you are adaptable will make you a more attractive candidate.