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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join Irlam Gateway Service Station, a vibrant hub for fuel and retail in Manchester.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a cycle to work scheme.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Must be 18 or older; no prior experience needed, just a positive attitude!
- Other info: Flexible shifts available, perfect for students looking for part-time work.
Customer Service Assistant, Irlam Gateway Service Station, Manchester
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
24 hours per week, 3 x 8 hour shifts. 7am to 3pm and 3pm to 11pm. Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£12.50 per hour.
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Customer Service Assistant, Irlam Gateway Service Station, Manchester employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant, Irlam Gateway Service Station, Manchester
✨Tip Number 1
Familiarise yourself with the products and services offered at Irlam Gateway Service Station. Knowing the ins and outs of what you’ll be selling will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before applying. Whether it’s in a previous job or even in day-to-day situations, showcasing your ability to handle customer queries and provide excellent service can set you apart.
✨Tip Number 3
Be prepared to discuss your availability during the interview. Since the role requires flexibility with shifts, showing that you can accommodate various hours, including weekends, will make you a more attractive candidate.
✨Tip Number 4
Highlight any experience you have with cash handling or working in a fast-paced environment. This will reassure us that you can manage transactions efficiently and maintain a high standard of service under pressure.
We think you need these skills to ace Customer Service Assistant, Irlam Gateway Service Station, Manchester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Assistant. Highlight your relevant experience in customer service, cash handling, and teamwork in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at Irlam Gateway Service Station and how you can contribute to creating a positive customer experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled difficult situations or gone above and beyond for customers, as this role heavily relies on providing excellent service.
✨Demonstrate Teamwork
Since the role involves working with others, be prepared to discuss how you work within a team. Mention any past experiences where collaboration led to success, and express your enthusiasm for contributing to a positive team environment.
✨Familiarise Yourself with the Company
Research Irlam Gateway Service Station and understand their values and services. Being knowledgeable about the company will show your genuine interest in the position and help you answer questions more effectively.
✨Prepare for Shift Work Questions
As the role requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to work weekends and varied hours, as this is crucial for the employer to know you can meet their scheduling needs.
