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- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Join Grimshaw Park Service Station, a vibrant hub in Blackburn.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a cycle to work scheme.
- Why this job: Be part of a dynamic team that values customer satisfaction and pride in work.
- Qualifications: Must be 18 or older; no prior experience needed, just a positive attitude!
- Other info: Flexible shifts available, perfect for students looking for part-time work.
Customer Service Assistant, Grimshaw Park Service Station, Blackburn
Due to petroleum licensing regulations applicants MUST be 18 years of age or above.
24 hours per week, 3 x 8 hour shifts. 7am to 3pm and 3pm to 11pm. Hours are a mix of shifts over a 7 day week to include weekends.
Pay
£12.50 per hour.
Employee Benefits
15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform
About the role
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in house retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
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Customer Service Assistant, Grimshaw Park Service Station, Blackburn employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant, Grimshaw Park Service Station, Blackburn
✨Tip Number 1
Familiarise yourself with the products and services offered at Grimshaw Park Service Station. Knowing the ins and outs of what they sell, from groceries to fuel, will help you engage with customers and provide better service.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's in a casual conversation or during a visit to the station, showing that you can communicate effectively and positively will make a great impression.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding shifts. Since the role requires working weekends and varying hours, showing that you are adaptable will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in retail or customer service during your conversations. Even if it’s informal, sharing relevant experiences can demonstrate your capability and enthusiasm for the role.
We think you need these skills to ace Customer Service Assistant, Grimshaw Park Service Station, Blackburn
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Assistant. Highlight your relevant experience in customer service, cash handling, and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Grimshaw Park Service Station and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at The Kay Group Ltd
✨Show Your Customer Service Skills
Make sure to highlight any previous experience in customer service during the interview. Be prepared to discuss specific situations where you went above and beyond to assist a customer, as this role heavily relies on providing excellent service.
✨Demonstrate Teamwork
Since the role involves working with others, be ready to talk about your ability to work in a team. Share examples of how you've collaborated with colleagues in the past to achieve common goals or improve customer experiences.
✨Familiarise Yourself with the Products
Take some time to learn about the products and services offered at Grimshaw Park Service Station. Being knowledgeable about what they sell will show your enthusiasm for the role and help you answer questions more effectively.
✨Prepare for Shift Work Questions
As the position requires flexibility with shifts, be prepared to discuss your availability. Highlight your willingness to work weekends and different shifts, as this shows your commitment to the job and understanding of the role's demands.
