At a Glance
- Tasks: Assist customers, manage deliveries, and handle transactions with a smile.
- Company: Gateway Crewe Service Station, a vibrant place to work.
- Benefits: Enjoy 15% off in-store, fuel discounts, and a loyalty bonus.
- Why this job: Join a dynamic team and make every customer's day better!
- Qualifications: Must be 18+, with a passion for customer service.
- Other info: Flexible shifts with opportunities for growth in a busy environment.
The predicted salary is between 10 - 15 £ per hour.
Due to petroleum licensing regulations, applicants MUST be 18 years of age or above.
Temp 16 hours per week, 2 x 8 hour shifts. 7am to 3pm and 3pm to 11pm. Hours are a mix of shifts over a 7 day week to include weekends.
Pay: £12.50 per hour.
Employee Benefits:
- 15% Off In Store
- 5p per litre off fuel
- Loyalty Bonus
- Cycle to Work Scheme
- Quality Bespoke Uniform
About the role:
The role of a Customer Service Assistant involves various tasks including advising and serving customers, working deliveries, general housekeeping, stock merchandising, and handling cash and card transactions according to a set of procedures.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether they are shopping for groceries, buying fuel, alcohol, tobacco or lottery, using our car cleaning centres or visiting our in-house retail partners, we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you like a bright, busy, working environment we recommend you apply early!
Temp Days Customer Service Assistant, Gateway Crewe Service Station, Crewe employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Days Customer Service Assistant, Gateway Crewe Service Station, Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gateway Crewe Service Station. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to handling real-life situations during your shifts.
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you’re looking sharp. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Temp Days Customer Service Assistant, Gateway Crewe Service Station, Crewe
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you’ve made customers happy in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role. Mention why you’re excited about working at Gateway Crewe Service Station and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at The Kay Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Assistant does. Familiarise yourself with the tasks mentioned in the job description, like advising customers and handling transactions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Customer service is all about interaction, so be ready to share examples of how you've successfully dealt with customers in the past. Think of specific situations where you went above and beyond to help someone, as this will highlight your ability to create a positive experience for customers.
✨Dress the Part
Even though it’s a temp position, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have a chance to ask questions. Prepare a few thoughtful ones about the team dynamics or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.