At a Glance
- Tasks: Deliver top-notch customer service and manage transactions in a busy retail environment.
- Company: A leading retail company in Blackburn with a focus on customer satisfaction.
- Benefits: Flexible part-time hours, great team atmosphere, and valuable work experience.
- Why this job: Join a dynamic team and enhance your customer service skills while earning.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Perfect for students looking to balance work and studies.
The predicted salary is between 10 - 13 £ per hour.
A prominent retail company in Blackburn is seeking a Days Customer Service Assistant to provide excellent service to customers. This role requires handling deliveries, serving customers, and managing transactions all while maintaining high standards.
This position is part-time, requiring 16 hours per week with various shifts, including weekends. The ideal candidate should have strong customer service skills and the ability to work in a busy environment, ensuring a positive shopping experience for all customers.
Part-Time Customer Experience Assistant – Fuel & Retail in Blackburn employer: The Kay Group Ltd
Contact Detail:
The Kay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Experience Assistant – Fuel & Retail in Blackburn
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations, like a difficult customer or a busy shift. Being prepared will boost your confidence and help you shine during the interview.
✨Tip Number 3
Network with current employees if you can! They can give you insider tips on what the company values most in their staff. Plus, a referral from someone inside can really make your application stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Part-Time Customer Experience Assistant – Fuel & Retail in Blackburn
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role. Mention why you’re excited about working with us in Blackburn and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light!
How to prepare for a job interview at The Kay Group Ltd
✨Know the Company
Before your interview, take some time to research the retail company. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to provide excellent service, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. For instance, you might be asked how you would handle a long queue of customers or a complaint. Practise your responses to these types of questions so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly and appropriately for the interview, reflecting the company's culture. Also, make sure to arrive on time, as punctuality shows respect for the interviewer's time and indicates your reliability.