Vehicle Sales Advisor Apprenticeship - Just Motor Group Preston Citroen

The Vehicle Sales Advisor role involves selling new and used vehicles while delivering excellent customer service. You'll learn to identify customer needs, recommend suitable vehicles, explain features and benefits, appraise part-exchanges, and develop the skills to negotiate and close sales successfully.

We value feedback and we would appreciate your custom. We fully appreciate that buying a vehicle is a serious investment, and should be treated as such. Our aims are to provide a quality service, provided in a friendly efficient manner, by people who have a real passion and expertise of all things Citroen, MG and Peugeot.

What You'll Do:

• Learn about our inventory of vehicles, including features, specifications, pricing, and available financing options.
• Assist customers in identifying their vehicle needs, preferences, and budgetary requirements.
• Conduct test drives to showcase vehicle features and benefits, providing guidance and answering questions as needed.
• Present and demonstrate vehicle options to customers in a professional and persuasive manner.
• Collaborate with sales managers to negotiate pricing, terms, and financing arrangements to meet customer needs.
• Maintain accurate records of customer interactions, vehicle sales, and inventory management using CRM systems.
• Follow up with prospective customers via phone calls, emails, and other communication channels to nurture leads and close sales.
• Stay updated on industry trends, product knowledge, and competitive offerings to provide informed recommendations to customers.
• Participate in sales training programs and workshops to enhance selling skills, product knowledge, and customer service abilities.
• Uphold company policies and ethical standards in all sales activities, ensuring customer satisfaction and loyalty.

Joining our team as a Vehicle Sales Executive Apprentice offers a pathway to a rewarding career in automotive sales. If you're passionate about cars and sales and eager to learn and grow in a dynamic sales environment, we encourage you to apply and become part of Stellantis.

Skills Required:

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Logical
• Team working
• Patience

Qualifications:

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information:

• Course: Customer service practitioner (level 2)
• Level: 2
• Route: Sales, marketing and procurement
• Apprenticeship Level: Intermediate

Working Arrangements:

• Working Week: Monday to Friday 8.30am- 5.30pm, however, each of our retailers will have different requirements.
• Expected Duration: 1 Year 2 Months
• Training Provider: CALEX UK LTD