Customer Relationship Specialist

Customer Relationship Specialist

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and train Partners to maximise business growth in a fun, high-performance environment.
  • Company: Join Juice Plus+, a leader in health and wellness, inspiring healthy living worldwide.
  • Benefits: Enjoy hybrid work options, corporate perks, and opportunities for personal growth.
  • Why this job: Be part of a vibrant culture that values community, inclusivity, and personal development.
  • Qualifications: Ideal candidates have 2+ years in business development or related fields and strong communication skills.
  • Other info: Flexibility in hours is essential; travel for events and training will be required.

The predicted salary is between 28800 - 43200 £ per year.

The Juice Plus+ Company is a multi-million-dollar competitor in the health and wellness industry, utilising a unique combination of direct sales and e-commerce to market our carefully curated line of plant-based nutritional products in pursuit of our mission to “Inspire Healthy Living Around the World.”

Owing to change, we have an exciting new role in our busy Business Development Team to support, train and educate our Partners on Juice PLUS+ systems, compensation plan, promotions/incentives and best practices; all to maximise business growth.

Working in this varied, fun, high performance environment, your business development related activity focus will be on our culture and upholding our values (Community, Longevity, Authenticity, Quality, Simplicity, Approachability, and Inclusivity), ensuring good business behaviour and collaborative communication style whilst also promoting a can-do attitude and endorsing accountability, inclusion and empathy. You will require confident public speaking skills and charismatic energy!

The overall aim of the role of this Client Relationship Specialist (referred to internally as Business Development Specialist) is to manage current business and facilitate further sales and development with the existing Partner base, whilst also promoting the acquisition of new Partners. Within this role, the Specialist will guide Partners with the objective of growing sales, new Partner acquisition, and growing the customer base, building customer retention.

This can be achieved by an outstanding understanding of our business, our markets, and our competition, and adopting an enhanced analytical approach to data, all whilst building strong, trustworthy and lasting relationships with our Partners.

Your Day to Day

  • Work alongside the Regional Director to develop and support the creation of training sessions to support the Partners both in-person and online, tracking business performance and Impact / return on Investment for the company.
  • Monitor sales, volume data and trends, and propose corrective measures if necessary.
  • Continuously follow-up on Leader progress, coaching for success; outline specific monthly plans for achieving goals, coordinated with corporate activities.
  • Working alongside other departments to ensure smooth processes around month-end, qualification, recognition, and payroll are in place, and flag any issues / blockers.
  • Capture and share “Best Practices” with field leaders, Regional and EMEA Business Development teams.
  • Assist with the development, plan, and launch of sales incentives supporting relevant KPIs.
  • Support the wider team to recognise and celebrate success with field leaders and their teams through video conferences and field events.
  • Generate social engagement via social media platforms and partner activity groups.
  • Attend National Conventions and Leader events / meetings in person and online, to develop engagement and identify training needs.

You will bring

  • Good standard of education (ideally graduate (Business related degree) or of graduate calibre).
  • 2+ years experience (ideally) within a similar Business Development, Sales, Customer Service or Marketing related role, or with strong potential to excel within this area.
  • Skilled at working individually & within an (inter)national team-oriented, collaborative environment with a proactive attitude.
  • Excellent organisational skills, with the ability to effectively prioritize and execute tasks in a high-pressure, fast paced environment.
  • Strong verbal and written communication skills and empathetic ability to communicate effectively both internally and with our Partners (public speaking skills would be advantageous).
  • Flexible and adaptable with ‘can-do’ attitude; pro-active and creative approach to problem solving.
  • Innovative, curious, and willing to learn, with flexibility to adapt to changing workloads.
  • Flexibility around work hours - in this role, you need to work when the field needs you!
  • Charismatic with ability to be the centre of positive energy and creativity.
  • Strong analytical skills to understand the story behind the data, draw conclusions and propose appropriate measures.
  • A genuine interest in healthy living, nutrition, and lifestyle.
  • Travel during the week and at weekends will be necessary to support events and training as necessary.

If this sounds like you, we would love to hear from you TODAY!

Customer Relationship Specialist employer: The Juice Plus Company EMEA

At Juice Plus+, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that champions personal growth and professional development. Located in London, our hybrid work model allows for flexibility while fostering collaboration and community among our team members. With a strong focus on health and wellness, we provide unique opportunities for our employees to engage in meaningful work that inspires healthy living, alongside competitive benefits and a supportive environment that celebrates success.
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Contact Detail:

The Juice Plus Company EMEA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Relationship Specialist

Tip Number 1

Familiarise yourself with Juice Plus+ products and their unique selling points. Understanding the health and wellness industry, along with the competition, will help you engage confidently with potential Partners and demonstrate your expertise.

Tip Number 2

Practice your public speaking skills in various settings. Since this role requires confident communication, consider joining local speaking clubs or participating in workshops to enhance your charisma and presentation abilities.

Tip Number 3

Network with professionals in the health and wellness sector. Attend industry events or join online forums to connect with others who share your interests, which can provide valuable insights and potentially lead to referrals.

Tip Number 4

Showcase your analytical skills by preparing examples of how you've used data to drive business decisions in previous roles. Being able to discuss specific instances where you've identified trends and proposed solutions will set you apart.

We think you need these skills to ace Customer Relationship Specialist

Public Speaking Skills
Charismatic Energy
Customer Relationship Management
Business Development
Sales Strategy
Training and Coaching
Analytical Skills
Data Analysis
Organisational Skills
Communication Skills
Empathy
Problem-Solving Skills
Team Collaboration
Flexibility and Adaptability
Social Media Engagement

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Relationship Specialist position. Understand the key responsibilities and required skills, such as public speaking and analytical abilities, to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in business development, sales, or customer service. Use specific examples that demonstrate your ability to build relationships and drive sales, as these are crucial for this role.

Showcase Your Skills: Make sure to highlight your strong verbal and written communication skills, as well as your organisational abilities. Mention any experience you have with training or coaching others, as this is a key part of the role.

Express Your Passion: Convey your genuine interest in health and wellness in your application. Discuss how your values align with those of The Juice Plus+ Company, particularly around community, authenticity, and inclusivity, to show that you would be a great cultural fit.

How to prepare for a job interview at The Juice Plus Company EMEA

Show Your Passion for Health and Wellness

Make sure to express your genuine interest in healthy living and nutrition during the interview. The Juice Plus+ Company values individuals who are enthusiastic about their mission, so share any personal experiences or insights that align with their goals.

Demonstrate Strong Communication Skills

Since the role requires confident public speaking and effective communication, prepare to showcase these skills. You might be asked to present a brief training session or explain a concept clearly, so practice articulating your thoughts in a concise and engaging manner.

Highlight Your Analytical Abilities

Be ready to discuss how you approach data analysis and decision-making. Provide examples of how you've used data to drive business growth or improve customer relationships in previous roles, as this will demonstrate your capability to understand market trends and propose corrective measures.

Emphasise Team Collaboration

The role involves working closely with various teams, so it's important to highlight your experience in collaborative environments. Share specific examples of how you've successfully worked with others to achieve common goals, showcasing your proactive attitude and ability to foster positive relationships.

Customer Relationship Specialist
The Juice Plus Company EMEA
T
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