Night Porter

Night Porter

York Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of our night team, ensuring guest safety and comfort.
  • Company: Join a dynamic hospitality team dedicated to exceptional service and guest satisfaction.
  • Benefits: Enjoy flexible wage access, generous leave, health plans, and career growth opportunities.
  • Why this job: Perfect for night owls who thrive in a supportive environment with room for advancement.
  • Qualifications: No experience needed; just bring your personality and willingness to learn!
  • Other info: Full training provided, making it ideal for students or those new to the workforce.

We’re looking for a real night owl to be our Night Porter. You will become a vital part of our team providing the warmest of welcomes and exceptional customer service. As a Night Porter, you will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on your own initiative.

Your day to day:

  • Checking in late arrivals
  • Cleaning the property and setting up meeting/conference rooms
  • Arranging newspapers and wake up calls
  • Ensuring the building and guests are secure
  • Helping set the dining area for breakfast
  • Stocking up the bars

Who are we looking for?

Our Night Porter plays a crucial role in ensuring the smooth running of our property, you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl. You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision. If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous experience and basic computer skills are an advantage, full training is provided.

In return, we are offering a rewarding role with scope for career progression along with:

  • Wagestream - the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

Night Porter employer: The Judge's Lodging

Join our dynamic team as a Night Porter, where your role is not just about ensuring safety and security but also about creating memorable experiences for our guests. We pride ourselves on fostering a supportive work culture that values personal growth, offering bespoke training programmes and career progression opportunities. With benefits like Wagestream for early wage access, generous annual leave, and a health cash plan, we ensure our employees feel valued and empowered in their roles.
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Contact Detail:

The Judge's Lodging Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Porter

✨Tip Number 1

Familiarise yourself with the specific duties of a Night Porter. Understanding the role's responsibilities, such as checking in late arrivals and ensuring guest security, will help you demonstrate your knowledge during any interviews or discussions.

✨Tip Number 2

Highlight your ability to stay calm under pressure. Think of examples from your past experiences where you've successfully managed stressful situations, as this is a key trait for a Night Porter.

✨Tip Number 3

Showcase your communication skills. As a Night Porter, you'll need to interact with guests and staff effectively, so be prepared to discuss how you’ve successfully communicated in previous roles.

✨Tip Number 4

Emphasise your self-motivation and ability to work independently. Share instances where you've taken initiative or solved problems on your own, as this will resonate well with the hiring team.

We think you need these skills to ace Night Porter

Customer Service Skills
Attention to Detail
Problem-Solving Skills
Communication Skills
Self-Motivation
Time Management
Ability to Work Independently
Calmness Under Pressure
Multi-Tasking
Basic Computer Skills
Reliability
Initiative
Adaptability
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Night Porter role. Emphasise your customer service abilities, reliability, and any previous experience in hospitality or security.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you are the perfect fit for the Night Porter position. Mention your ability to work independently, handle pressure, and provide excellent service.

Highlight Relevant Skills: In your application, focus on key skills such as communication, problem-solving, and multitasking. Provide examples of how you've demonstrated these skills in past roles or situations.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at The Judge's Lodging

✨Show Your Night Owl Spirit

Since the role requires someone who thrives at night, express your enthusiasm for working during these hours. Share any relevant experiences that highlight your ability to stay alert and productive while others are asleep.

✨Demonstrate Problem-Solving Skills

The job involves handling unexpected situations. Prepare examples of how you've successfully dealt with challenges in the past, showcasing your ability to remain calm under pressure and make quick decisions.

✨Highlight Your Customer Service Experience

As a Night Porter, exceptional customer service is key. Discuss any previous roles where you provided outstanding service, focusing on how you made guests feel welcome and attended to their needs.

✨Emphasise Reliability and Responsibility

This position requires a responsible individual. Be sure to convey your reliability by sharing instances where you took ownership of tasks or went above and beyond to ensure safety and security.

Night Porter
The Judge's Lodging
Location: York
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