At a Glance
- Tasks: Provide admin and reception support at JTL Tyneside, ensuring smooth operations.
- Company: Join JTL, a leading training provider dedicated to nurturing talent.
- Benefits: Enjoy 25 days leave, generous pension, and health perks.
- Other info: Dynamic work environment with opportunities for professional growth.
- Why this job: Make a difference in education while developing your career.
- Qualifications: GCSEs in Maths and English, good IT and organisational skills.
The predicted salary is between 24000 - 28000 £ per year.
Location: JTL Training Centre Tyneside
Working pattern/hours: Full time, 35 hours per week, Monday to Friday.
Salary: Up to £30,000 depending on skills and experience.
About the role
To provide effective administration and reception support in JTL Tyneside and the wider Northeast regional training centres.
Key Responsibilities and Accountabilities
- Provide general administration support for the Centre and staff as required.
- Manage and maintain timetabling systems, booking arrangements for workshops, classrooms and meeting rooms for the JTL Northeast region centres.
- Respond to all incoming telephone calls, ensuring that these are answered promptly and dealt with effectively.
- Receive and challenge where necessary all visitors to the centre, ensuring that their requirements are effectively met and creating a favourable first impression.
- Maintain a safe and secure centre environment and comply with all necessary policies.
- Deal with incoming and outgoing post as delegated by the Centre Manager.
- Manage and maintain exam bookings and operation including rooming and invigilator arrangements.
- Assist with the collation and updating of the Centre diaries.
- Assist with the administration of the centre stationery and stock.
- Open up and close the Centre from time to time as delegated.
- Actively engage in other such duties, under the discretion of the centre managers as and when necessary.
- Keep apprentice tracking documents up to date.
- Carry out invoicing and raise purchase orders.
What we're looking for
- GCSE, Maths and English, A-C or equivalent
- Good IT skills
- Good organisational skills
- Good telephone manner
- Good customer facing skills
Desirable
- Administration experience.
Benefits
- 25 days’ annual leave plus bank holidays, with extra days for long service and a Christmas shutdown.
- Generous pension scheme with matched contributions and additional employer top‑up.
- Life assurance and occupational sick pay.
- Optional private healthcare after probation, plus a free annual health check after three years.
- Gym membership discount scheme, cycle‑to‑work scheme, and access to an Employee Assistance Programme for you and your family.
- CPD support, including funding for professional qualifications, ongoing training, and paid professional memberships.
- Additional benefits such as a corporate wear allowance, retail discounts, and season ticket loans.
Our Safeguarding Commitment
JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Enhanced DBS check: This role requires an Enhanced DBS check.
Administrator / Receptionist - Tyneside in Gateshead employer: The JTL Group
JTL is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture and a range of benefits including generous annual leave, a robust pension scheme, and opportunities for professional development. Located in Tyneside, our team enjoys a collaborative environment where every contribution is valued, making it a fulfilling place to work for those seeking meaningful employment in the education sector.
