Resident Insight and Improvement Officer in York

Resident Insight and Improvement Officer in York

York Full-Time 15750 - 19250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Gather resident feedback and drive improvements in service delivery.
  • Company: Joseph Rowntree Housing Trust, committed to putting residents first.
  • Benefits: Part-time hours, flexible work environment, and a chance to make a difference.
  • Other info: Join a supportive team focused on continuous improvement.
  • Why this job: Be the voice of residents and shape services that truly matter.
  • Qualifications: Strong communication skills and a passion for community engagement.

The predicted salary is between 15750 - 19250 Β£ per year.

Permanent, Part Time (21 hours per week).

Please note that we do not currently offer any Tier 2 sponsorship.

About the role: Here at Joseph Rowntree Housing Trust, we are seeking a Resident Insight and Improvement Officer to play a key role in ensuring that resident voice and feedback are at the heart of service delivery and continuous improvement across the organisation.

Resident Insight and Improvement Officer in York employer: The Joseph Rowntree Foundation

As a General Assistant Apprentice, you'll join a supportive team dedicated to enhancing the quality of life for our residents. We pride ourselves on fostering a positive work culture that values respect and dignity, offering opportunities for personal growth and development in a rewarding environment. Located in a community-focused area, we provide a meaningful career path where your contributions truly make a difference.

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Contact Details:

The Joseph Rowntree Foundation Recruitment Team

We think you need these skills to ace Resident Insight and Improvement Officer in York

Resident Engagement
Feedback Analysis
Service Delivery Improvement
Communication Skills
Stakeholder Management
Data Interpretation
Problem-Solving Skills