Systems Improvement Officer

Permanent contract

Full Time (35 hours per week – Part-time hours will be considered for this role)

*Please note that we do not currently offer any Tier 2 sponsorship*

About the role

Here at Joseph Rowntree Housing Trust, we are looking for a Systems Improvement Officer someone who can work alongside our System Owner to support the smooth running of ourCxHousing system, and also support the implementation ofCxAssets, Contractor and compliance, due to go live in the coming months. This role isreally importantin managing andmaintainingour systems, supporting the business in using them and using your skills and knowledge to make sure they work as effectively as possible for JRHT.

Your days will be varied some might be spent working closely with business areas to map out new processes and functionality within the system, and others spent looking at configuration work, preparing for upgrade applications and testing. As part of this,youllwork with lots of teams across JRHT, but particularly closely with the System Owner for Housing, the programme team as we implementCxAssets, Contractor and compliance, and the Asset Management function within JRHT as we embed the systems.

About you

As our Systems Improvement Officer,youlldemonstratean understanding of building and configuring within Housing, Assets and Repairs systems preferably Civica but we welcome other system experience with transferable skills.Youllunderstand the important of ensuring that the system integrity and quality ismaintainedthroughout any work on it.

Youllhave a good understanding of business processes particularly in relation to housing,repairsand compliance activity, with the ability to understand how to translate this into systems.Youllbe confident in providing advice and guidance to the business on how activity could be reflected within the system.

Youllbe confident working with a variety of teams and people, with the ability to connect and form effectively working relationships both internally and externally.Youllhavegood communicationskills and be able to share and translate complex system information to a wide audience.

Our core priority

JRHT strives to be a housing association that is sustainable and engaging, providing highqualityand continuously improving services and decent affordable homes inwell managedcommunities prioritising those in greatest need.

How to apply

To apply, please complete the online application.

Closing date for applications is 7th September

Interviews will take place weekcommencing15th September

Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.

Additional Information

We are avaluesdriven organisation and our values drive our behaviours.Wereat our best whenwerecontinually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Our commitment to Equality,Diversityand Inclusion

At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, transstatusor social economic background. We positively encourage applications from people with experience of living in poverty.

As part of our commitment to equity and specifically anti-racism, weoperatean anonymised recruitment process so that bias is eliminated from the shortlisting process.

We are a Disability Confident Employer. This means that we are committed to the recruitment,progressionand retention of disabled individuals. We offer interviews to disabled candidates who meet theminimumcriteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

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