At a Glance
- Tasks: Serve delicious meals and create a welcoming dining experience for residents.
- Company: Join a caring team at The Oaks Care Home, dedicated to quality service.
- Benefits: Part-time hours with a supportive work environment and opportunities for growth.
- Other info: Inclusive workplace committed to diversity and equal opportunities for all.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Customer service experience and knowledge of food safety regulations preferred.
The predicted salary is between 10 - 12 £ per hour.
Permanent, Part Time (20 hours per week)
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in The Oaks Care Home, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards. You will support the preparation of The Oaks dining room and the service of quality and nutritious meals for our residents. You will get to know the residents' preferences and ensure that they are always available and keep the pantries stocked. You will liaise with both the catering and care management teams to ensure good communication. Serving in The Oaks and other social spaces, you will take care to always be helpful and friendly, help clean the tables after service and adopt a clean as you go work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
About you
We would like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you will have working knowledge of Food Safety regulations. You will be able to work positively with residents and colleagues from diverse backgrounds and have demonstrable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application. Closing date for applications is 29th June 2026. Please note that we will be shortlisting and interviewing on an ongoing basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We are at our best when we are continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant - 20 hours in Middlesbrough employer: The Joseph Rowntree Foundation
At JRHT, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Food Service Assistants at The Oaks Care Home. Our commitment to employee growth is reflected in our values-driven culture, where teamwork and communication are paramount, ensuring that you can make a meaningful impact on the lives of our residents while adhering to the highest food safety standards. With a focus on equality, diversity, and inclusion, we welcome applicants from all backgrounds, providing opportunities for everyone to thrive in their roles.
Contact Details:
The Joseph Rowntree Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant - 20 hours in Middlesbrough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Oaks Care Home. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service to residents, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview!
✨Tip Number 3
Show off your teamwork abilities! The Food Service Assistant role involves liaising with both catering and care management teams. Be prepared to discuss how you've successfully worked with others in the past and how you can contribute to a positive team environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application online. It’s the best way to ensure your application gets seen by the right people, and it shows that you’re proactive and tech-savvy, which is always a plus!
We think you need these skills to ace Food Service Assistant - 20 hours in Middlesbrough
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your enthusiasm for working in a care environment shine through. We want to see that you genuinely care about providing excellent service to residents and are committed to making a difference in their lives.
Highlight Relevant Experience:Make sure to mention any previous experience you have in food service or customer care, especially in a care home setting. We love to see how your background aligns with the role of Food Service Assistant and how you can contribute to our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Joseph Rowntree Foundation
✨Know Your Food Safety Basics
Brush up on your knowledge of food safety regulations before the interview. Be ready to discuss how you’ve adhered to these standards in previous roles, as this will show your commitment to maintaining a safe environment for residents.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service, especially in a care home setting. Highlight how you engaged with residents and ensured their needs were met, as this is crucial for the role.
✨Demonstrate Teamwork and Communication
Think of instances where you successfully collaborated with colleagues or communicated effectively with diverse groups. Being part of a team is essential in this role, so be ready to share how you contribute positively to a team dynamic.
✨Emphasise Your Adaptability
Be prepared to discuss how you handle changes in a fast-paced environment. The ability to adapt to different situations, such as varying resident preferences or unexpected challenges, will be key to succeeding in this role.
