At a Glance
- Tasks: Serve delicious meals and create a friendly atmosphere for residents at The Oaks Care Home.
- Company: Join a values-driven organisation focused on community and care.
- Benefits: Part-time hours, inclusive workplace, and the chance to make a real difference.
- Other info: Ongoing recruitment with a commitment to diversity and inclusion.
- Why this job: Be part of a team that prioritises care and quality service in a supportive environment.
- Qualifications: Customer service experience and knowledge of food safety regulations preferred.
The predicted salary is between 12 - 14 £ per hour.
Permanent, Part Time (15 hours per week)
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in The Oaks Care Home, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.
You will support the preparation of The Oaks dining room and the service of quality and nutritious meals for our residents. You will get to know the residents' preferences and ensure that they are always available and keep the pantries stocked. You will liaise with both the catering and care management teams to ensure good communication.
Serving in The Oaks and other social spaces, you will take care to always be helpful and friendly, help clean the tables after service and adopt a clean as you go work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
About you
We would like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you will have working knowledge of Food Safety regulations.
You will be able to work positively with residents and colleagues from diverse backgrounds and have demonstrable interpersonal and oral communication skills.
How to apply
To apply, please complete the online application. Closing date for applications is 29th June 2026. Please note that we will be shortlisting and interviewing on an ongoing basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant - 15 hours in Middlesbrough employer: The Joseph Rowntree Foundation
At JRHT, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member is valued. As a Food Service Assistant at The Oaks Care Home, you'll enjoy the opportunity to make a meaningful impact in residents' lives while benefiting from ongoing training and development, ensuring your growth within the organisation. Our commitment to equality, diversity, and inclusion fosters a culture of respect and collaboration, making JRHT a truly rewarding place to work.
Contact Details:
The Joseph Rowntree Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant - 15 hours in Middlesbrough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Oaks Care Home. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service to residents, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview!
✨Tip Number 3
Show off your teamwork abilities! The Food Service Assistant role involves working closely with both catering and care management teams. Be prepared to discuss how you've successfully collaborated with others in previous jobs to create a positive environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fantastic team at The Oaks!
We think you need these skills to ace Food Service Assistant - 15 hours in Middlesbrough
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your enthusiasm for working in a care environment shine through. We want to see that you genuinely care about providing excellent service to residents and are committed to making a difference in their lives.
Highlight Relevant Experience:Make sure to mention any previous experience you have in food service or customer care, especially in a care home setting. We love to see how your background aligns with the role of Food Service Assistant, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Joseph Rowntree Foundation
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with food safety standards and customer service expectations in a care home environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
Since this role involves working closely with residents and colleagues, be prepared to discuss your experience in building relationships. Think of examples where you've demonstrated empathy, patience, and effective communication. This will highlight your ability to connect with diverse individuals.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the care home's values, or how they ensure food safety. This shows that you're engaged and eager to learn more about the organisation and its culture.
✨Demonstrate Your Commitment to Cleanliness
Since maintaining cleanliness is crucial in this role, be ready to discuss your approach to hygiene and organisation. Share any relevant experiences where you adhered to health and safety procedures, as this will reassure the interviewer of your diligence and attention to detail.
