Food Service Assistant - Relief in Hartlepool

Hartfields Manor is an extra care community which consists of self-contained properties with residents who are able to choose whether to eat in the restaurant, in their own homes or elsewhere.

As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food to residents & customers in Hartfields Manor, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.

You will assist in the low skilled preparation of food and support with the service of food, delivery of meals and working on the counter serving customers in an organised and timely manner. You will get to know the residents' preferences and ensure that they are always available and keep the pantries stocked. You will liaise with both the catering and care management teams to ensure good communication.

You will take care to always be helpful and friendly, help clean the tables after service and adopt a clean as you go work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.

We would like our Food Service Assistant to have relevant customer service experience in a commercial catering operation and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you will have working knowledge of Food Safety regulations.

You will be able to work positively with residents and colleagues from diverse backgrounds and have demonstrable interpersonal and oral communication skills.

Our core priority is to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

To apply, please complete the online application. Closing date for applications is 29th June 2026. Please note that we will be shortlisting and interviewing on an ongoing basis and reserve the right to bring the closing date forward should enough quality applications be received.

We are a values driven organisation and our values drive our behaviours. We are at our best when we are continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.

As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.