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- Tasks: Serve delicious meals and beverages to residents while ensuring a clean and friendly environment.
- Company: Join JRHT, a values-driven housing association dedicated to improving communities and supporting those in need.
- Benefits: Enjoy flexible part-time hours, a supportive team, and the chance to make a real difference.
- Why this job: Be part of a caring community, build relationships with residents, and enhance your customer service skills.
- Qualifications: Customer service experience in a care home and knowledge of food safety regulations are essential.
- Other info: We celebrate diversity and welcome applications from all backgrounds, including those with disabilities.
Permanent, Part Time (15 hours per week)
*Please note that we do not currently offer any Tier 2 sponsorship*
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in The Oaks Care Home, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.
Youll support the preparation of The Oaks dining room and the service of quality and nutritious meals for our residents. Youll get to know the residents preferences and ensure that they are always available and keep the pantries stocked. Youll liaise with both the catering and care management teams to ensure good communication.
Serving in The Oaks and other social spaces, youll take care to always be helpful and friendly, help clean the tables after service and adopt a clean as you go work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
About you
Wed like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, youll have working knowledge of Food Safety regulations.
Youll be able to work positively with residents and colleagues from diverse backgrounds and have demonstratable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application.
Closing date for applications is 8th August 2025.
Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. Were at our best when were continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant in York employer: The Joseph Rowntree Foundation
Contact Detail:
The Joseph Rowntree Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant in York
✨Tip Number 1
Familiarise yourself with the specific food safety regulations and health standards relevant to care homes. This knowledge will not only help you in the role but also demonstrate your commitment to maintaining high standards during the interview.
✨Tip Number 2
Showcase your customer service experience by preparing examples of how you've positively interacted with diverse groups. Being able to share specific instances where you've made a difference in someone's day can set you apart from other candidates.
✨Tip Number 3
Research The Oaks Care Home and understand their values and mission. Tailoring your conversation during the interview to align with their commitment to care and community can make a strong impression on the hiring team.
✨Tip Number 4
Prepare to discuss how you would handle various scenarios that may arise in a care home setting, such as dealing with dietary restrictions or managing difficult situations with residents. This shows your proactive approach and readiness for the role.
We think you need these skills to ace Food Service Assistant in York
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Highlight key skills such as customer service experience and knowledge of food safety regulations in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in a care home environment. Emphasise any previous roles where you provided excellent customer service and adhered to health and safety procedures.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working with residents and your commitment to high standards of food service. Mention specific examples of how you've contributed positively in past roles.
Highlight Interpersonal Skills: In your application, emphasise your interpersonal and communication skills. Provide examples of how you've successfully worked with diverse teams or interacted with residents to create a welcoming environment.
How to prepare for a job interview at The Joseph Rowntree Foundation
✨Show Your Customer Service Skills
As a Food Service Assistant, you'll be interacting with residents regularly. Highlight your previous customer service experience, especially in a care home environment, and share specific examples of how you've provided excellent service.
✨Demonstrate Knowledge of Food Safety
Make sure to brush up on food safety regulations and health & safety procedures. Be prepared to discuss how you have adhered to these standards in past roles, as this is crucial for the position.
✨Emphasise Teamwork and Communication
This role requires good communication with both catering and care management teams. Share examples of how you've successfully worked in a team and communicated effectively with colleagues from diverse backgrounds.
✨Express Your Passion for Care
The organisation values making a difference in people's lives. Convey your passion for working in a care setting and how you can contribute positively to the residents' dining experience.
