At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Dynamic environment with opportunities for career growth and personal development.
- Why this job: Be part of a vibrant atmosphere and make every guest feel valued.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 € per year.
Location - Yates
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Yates. Can you...
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑on‑track sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny.
Yates Weston‑super‐Mare is on the main road from the beach to the town centre. With ample viewing on all our flatscreen TVs as well as a huge projector screen, we are easily the best place to watch all the games in comfort. We have Sky Sports and BT Sport. We are also a great place for a night out, with something for everyone, with the best DJ and lighting at weekends. We are the busiest bar in town until late. We pride ourselves on delivering a top‑class range of drinks, an excellent value food offer, and creating that all‑day‑long atmosphere.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Yates you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Yates directly.
Front of House Team Leader in Weston-super-Mare employer: The Jolly Fisherman
Stonegate Group is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. As a Front of House Team Leader at Yates in Weston-super-Mare, you'll enjoy a range of benefits including discounts on food and drink, flexible working hours, and access to award-winning development programmes, all while leading a passionate team in a lively environment that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Weston-super-Mare
✨Tip Number 1
Get to know the venue! Before your interview, pop into Yates and soak up the atmosphere. Chat with the staff and observe how they interact with guests. This will give you a feel for the culture and help you tailor your answers to show you’re a perfect fit.
✨Tip Number 2
Show off your leadership skills! When discussing your experience, highlight specific examples where you’ve motivated a team or improved guest experiences. We want to see how you can bring our shared vision to life and create that warm, welcoming environment.
✨Tip Number 3
Be ready to demonstrate your problem-solving abilities. Front of House roles can get hectic, so think of times when you’ve handled challenges smoothly. Share these stories during your chat to show us you can maintain operations and consistency under pressure.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested in the role by asking about team dynamics, events, or how we celebrate successes. This not only helps you gauge if it’s the right fit but also leaves a great impression on us.
We think you need these skills to ace Front of House Team Leader in Weston-super-Mare
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and approach. Remember, we’re all about embracing individuality!
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating a welcoming environment. We love seeing how your skills align with our mission to deliver an amazing guest experience!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects the kind of clarity we value in our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at The Jolly Fisherman
✨Know the Venue Inside Out
Before your interview, make sure you know Yates and its offerings like the back of your hand. Familiarise yourself with their menu, special events, and the overall vibe. This shows genuine interest and helps you connect your experience to what they do.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved guest experiences. Be ready to discuss how you can bring that same energy to Yates.
✨Emphasise Inclusivity and Warmth
Stonegate Group values an inclusive culture, so be sure to highlight your commitment to creating a welcoming environment. Share any experiences where you've fostered inclusivity or made guests feel valued, as this aligns perfectly with their ethos.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if Yates is the right fit for you.
