Front of House Team Member in Thornaby-on-Tees

Front of House Team Member in Thornaby-on-Tees

Thornaby-on-Tees Full-Time 10 - 12 € / hour (est.) No home office possible
The Jolly Fisherman

At a Glance

  • Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
  • Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
  • Benefits: Enjoy discounts, flexible hours, and early access to your wages.
  • Other info: Dynamic environment with opportunities for growth and development.
  • Why this job: Be part of a fun team and make memorable experiences for our guests.
  • Qualifications: No experience needed, just a friendly attitude and teamwork spirit.

The predicted salary is between 10 - 12 € per hour.

Location - Beckfields

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Beckfields, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

  • Help prepare and serve our delicious food and drinks at Beckfields.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. We are a real town centre local, catering to everyone. The Beckfields offers an easygoing and homely atmosphere throughout the day, serving a range of pub food and drinks for our guests to enjoy. By night, The Beckfields transforms, with regular quiz nights, live bands, and live sports throughout the week.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Beckfields directly.

Front of House Team Member in Thornaby-on-Tees employer: The Jolly Fisherman

At Stonegate Group, we pride ourselves on being the UK’s largest operator of pubs and bars, offering a vibrant and inclusive work culture that celebrates individuality. As a Front of House Team Member at Beckfields, you will enjoy comprehensive training, flexible working hours, and a range of employee benefits including discounts on food and drink, gym memberships, and early access to wages, all within a welcoming environment that fosters personal growth and community connection.

The Jolly Fisherman

Contact Detail:

The Jolly Fisherman Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Member in Thornaby-on-Tees

Tip Number 1

Get to know the venue! Before your interview, pop into Beckfields and soak up the atmosphere. Chat with the staff and get a feel for the team vibe. This will not only help you stand out but also show that you're genuinely interested in being part of the crew.

Tip Number 2

Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to nail down how you'd handle different customer interactions. The more comfortable you are, the better you'll shine during your interview.

Tip Number 3

Show off your enthusiasm! When you apply through our website, make sure your personality comes through. Let us know why you love working in hospitality and what excites you about joining the Beckfields team. A positive attitude can go a long way!

Tip Number 4

Follow up after your interview! A quick thank-you message can leave a lasting impression. It shows that you’re keen and professional. Plus, it gives you another chance to express your excitement about the role and the team!

We think you need these skills to ace Front of House Team Member in Thornaby-on-Tees

Teamwork
Customer Service
Communication Skills
Food Preparation
Drink Service
Attention to Detail
Cleanliness and Safety Standards

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and how you connect with others.

Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service.

Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and concise, focusing on the key points that showcase why you’d be a great fit for our team at Beckfields.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.

How to prepare for a job interview at The Jolly Fisherman

Know the Venue

Before your interview, take some time to familiarise yourself with Beckfields. Visit the pub if you can, check out their menu, and understand the vibe. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Show Your People Skills

As a Front of House Team Member, your ability to connect with guests and colleagues is key. During the interview, share examples of how you've created positive experiences for customers in the past. Highlight your teamwork skills and how you contribute to a friendly atmosphere.

Be Ready for Scenario Questions

Expect questions about how you'd handle specific situations, like dealing with a difficult customer or working under pressure during busy times. Prepare by thinking of relevant experiences and how you resolved challenges. This shows your problem-solving skills and readiness for the role.

Embrace the Culture

Stonegate Group values inclusivity and individuality, so be yourself! Share what makes you unique and how you can contribute to the welcoming spirit at Beckfields. This will resonate well with the interviewers and demonstrate that you align with their values.