At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy 25% off food and drink, discounts, and early access to wages.
- Other info: Inclusive culture that embraces individuality and supports career growth.
- Why this job: Be part of a vibrant atmosphere and make every guest feel valued.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Brass Monkey. Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us. Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Brass Monkey, Plymouth, offers a friendly, welcoming atmosphere, whatever time of day our guests choose to join us. Whether they’re just looking for a spot of lunch or a full evening meal, we have some of the best value offers anywhere on the high street. We are a family-friendly bar and have multi-viewing for all major sporting events across all media platforms and an electric atmosphere to boot.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
To be considered for the Front of House Team Leader position at Brass Monkey you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Brass Monkey directly.
Front of House Team Leader in Plymouth employer: The Jolly Fisherman
Stonegate Group is an exceptional employer, offering a vibrant and inclusive work culture that celebrates individuality and diversity. As a Front of House Team Leader at Brass Monkey in Plymouth, you will enjoy a range of benefits including a generous reward card, access to discounts across high street retailers, and early wage access, all while working in a dynamic environment that prioritises employee growth and a fantastic guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Plymouth
✨Tip Number 1
Get to know the venue! Before your interview, pop into Brass Monkey and soak up the atmosphere. Chat with the staff and guests to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tough situation. Be ready to share these stories during your chat, as they’ll highlight your ability to lead and create a welcoming environment.
✨Tip Number 3
Be yourself! Stonegate values individuality, so don’t be afraid to let your personality shine through. Whether it’s your passion for pub culture or your knack for creating a fun atmosphere, make sure to express what makes you unique.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any updates or new opportunities that pop up. We’re excited to see what you bring to the table!
We think you need these skills to ace Front of House Team Leader in Plymouth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique. Remember, we’re all about embracing individuality!
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership skills and any experience you have in creating a welcoming environment. This shows us that you understand what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read – it helps us get to know you better without any confusion!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing pubs while you’re there!
How to prepare for a job interview at The Jolly Fisherman
✨Know the Venue Inside Out
Before your interview, make sure you know all about Brass Monkey and its unique offerings. Familiarise yourself with their menu, special events, and the overall vibe of the place. This shows genuine interest and helps you connect your experience to what they do.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Be ready to discuss how you can bring that same energy to Brass Monkey.
✨Emphasise Inclusivity
Stonegate Group values inclusivity and individuality. Think about how you can contribute to creating a welcoming environment for all guests. Share any relevant experiences that highlight your commitment to diversity and how you can foster a supportive atmosphere.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and how they maintain their vibrant atmosphere. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
