At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Other info: Great opportunities for personal growth in a dynamic pub setting.
- Why this job: Be part of a fun team and enhance guest experiences in a lively environment.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 10 - 12 € per hour.
Location - Lamb Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Lamb Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at Lamb Inn.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Lamb Inn is an oasis in the heart of the city. The Lamb Inn is a haven for shoppers and those popping out for lunch during the day, then in the early evening, candles get lit and we have our own very special atmosphere. We offer the best courtyard in the city to our guests, heated in winter and ready for sunbathers in the summer. A traditional pub over two floors that is anything but traditional, and our guests love us.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lamb Inn directly.
Front of House Team Member in Norwich employer: The Jolly Fisherman
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant work environment at the Lamb Inn where every team member is valued and supported. Our inclusive culture fosters personal growth and development, with comprehensive training and flexible working options that empower you to thrive while enjoying fantastic employee benefits like discounts and early access to wages. Join us in creating memorable experiences for our guests in a lively atmosphere that celebrates individuality and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Norwich
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Lamb Inn and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will not only help you stand out but also give you some great talking points during your interview.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your true self shine through. The Lamb Inn values individuality, so don’t be afraid to share your unique experiences and how they can contribute to creating a positive guest experience.
✨Tip Number 3
Be ready to demonstrate your teamwork skills. Since the role is all about working together, think of examples from your past where you’ve collaborated successfully. This will show that you’re a team player who can connect with others easily.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Stonegate Group, including the Lamb Inn, so you won’t miss out on any exciting roles.
We think you need these skills to ace Front of House Team Member in Norwich
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you connect with others.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating a positive atmosphere for our guests.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Jolly Fisherman
✨Know the Venue
Before your interview, take some time to visit the Lamb Inn if you can. Familiarise yourself with the atmosphere, menu, and layout. This will not only help you feel more comfortable but also give you a chance to discuss specific aspects of the pub during your interview.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your ability to connect with others and create a positive environment, as this aligns perfectly with what they’re looking for.
✨Prepare for Guest Interaction
Expect questions about how you would handle guest interactions. Think of scenarios where you’ve provided excellent customer service or resolved issues. Being able to demonstrate your friendly and approachable nature will set you apart.
✨Embrace Inclusivity
Stonegate Group values inclusivity and individuality. Be prepared to discuss how you can contribute to a welcoming environment for all guests. Share any experiences you have that reflect your understanding of diversity and how it enhances the workplace.
