At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy discounts on food and drink, early wage access, and corporate gym rates.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Be part of a vibrant community and make guests feel valued and welcomed.
- Qualifications: Must be 18+ with experience in a front of house role.
The predicted salary is between 27680 - 27680 £ per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
- We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Ye Olde Griffin Hotel.
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Ye Olde Griffin Hotel is located in the middle of High Street in March and is perfect for those looking to stay centrally in the area. We are accessible by car, train, and bus, with March train station just a 15-minute walk from the hotel.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
To be considered for the Front of House Team Leader position at Ye Olde Griffin Hotel you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ye Olde Griffin Hotel directly.
Front of House Leader — Create Welcoming Guest Experiences in March employer: The Jolly Fisherman
Stonegate Group is an exceptional employer, offering a vibrant work culture that celebrates individuality and inclusivity. As a Front of House Leader at Ye Olde Griffin Hotel, you will not only lead a passionate team but also enjoy fantastic benefits such as a 25% discount on food and drink for you and your friends, early access to earned wages, and corporate discounts at fitness centres. Located in the heart of March, this role provides a unique opportunity to thrive in a dynamic environment while contributing to memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Leader — Create Welcoming Guest Experiences in March
✨Tip Number 1
Get to know the venue! Before your interview, pop into Ye Olde Griffin Hotel and soak up the atmosphere. Chat with staff and guests to understand what makes it special. This will help you connect with the team and show your genuine interest.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. Be ready to share these stories during your chat, as they’ll highlight your ability to create that welcoming environment Stonegate values.
✨Tip Number 3
Be yourself! Stonegate is all about embracing individuality, so don’t be afraid to let your personality shine through. Whether it’s your passion for hospitality or your quirky sense of humour, make sure they see the real you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company culture, which can help you tailor your approach.
We think you need these skills to ace Front of House Leader — Create Welcoming Guest Experiences in March
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. Use a friendly tone and share a bit about what makes you tick—especially if it relates to creating welcoming guest experiences.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values at Stonegate Group. This shows us that you understand what we're all about and how you can contribute to our vibrant community.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors—first impressions matter!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super straightforward, and you’ll be able to find all the info you need about the role and our company culture. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The Jolly Fisherman
✨Know the Venue Inside Out
Before your interview, make sure you know all about Ye Olde Griffin Hotel and its unique offerings. Familiarise yourself with their menu, special events, and the overall vibe of the place. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Highlighting these skills will demonstrate that you're the right fit for the role.
✨Emphasise Inclusivity and Warmth
Stonegate Group values an inclusive culture, so be ready to discuss how you can contribute to creating a welcoming environment. Share your thoughts on fostering inclusivity and how you’ve made guests feel valued in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
