At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Other info: Great opportunities for personal growth and a chance to connect with your community.
- Why this job: Be part of a fun team and enhance guest experiences in a lively environment.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
Location - Goose
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Goose, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you …
- Help prepare and serve our delicious food and drinks at Goose.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Goose is Walthamstow’s No. 1 pub for live sport, craft beer, and cask ale. Serving a traditional food menu with all our guests' favourite classic dishes, from fish and chips to burgers. This pub is conveniently located next to the train station. Quiz nights, poker nights, crafty games nights, and DJs are just a few events and offers that make this pub great.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Goose directly.
Front of House Team Member in London employer: The Jolly Fisherman
Stonegate Group is an exceptional employer, offering a vibrant work culture that celebrates individuality and inclusivity. As a Front of House Team Member at Goose, you'll enjoy flexible working hours, extensive training opportunities, and a range of employee benefits including discounts on food and drink, gym memberships, and early access to earned wages. Located conveniently next to the train station in Walthamstow, you'll be part of a dynamic team that creates memorable experiences for our guests while enjoying a lively atmosphere filled with events and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Goose and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence in making recommendations and handling queries.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you love working in hospitality and how you can contribute to creating a positive experience for our guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in our minds as we make our hiring decisions. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Front of House Team Member in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for working in a lively pub environment like Goose.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have, especially in customer service or teamwork, and connect it back to how you can contribute to our welcoming atmosphere.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic team at Goose.
How to prepare for a job interview at The Jolly Fisherman
✨Know the Venue
Before your interview, take some time to familiarise yourself with Goose and its unique vibe. Check out their menu, understand their events, and maybe even visit for a drink or two. This will help you connect with the team and show your genuine interest in being part of their community.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Whether it’s helping a colleague during a busy shift or collaborating on a project, demonstrating your ability to connect with others will make you stand out.
✨Emphasise Customer Experience
Prepare to discuss how you can enhance the guest experience at Goose. Think about times when you've gone above and beyond for customers. Whether it's recommending a dish or ensuring a clean environment, showing that you prioritise customer satisfaction will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team culture, upcoming events, or training opportunities. This shows that you're not just interested in the job, but also in growing with the company and contributing to its success.
