At a Glance
- Tasks: Lead and motivate the team to create an unforgettable guest experience.
- Company: Whittington Stone, a vibrant pub with a welcoming atmosphere.
- Benefits: 25% off food and drink, discounts at retailers, and early wage access.
- Other info: Great opportunities for personal growth in a lively setting.
- Why this job: Join a fun environment with exciting events and a strong community spirit.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Whittington Stone. Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Whittington Stone is only a stone’s throw from Archway tube station, our HDTVs and enhanced sound system ensure our guests have the best possible experience when watching live sport. Bingo, killer pool, killer darts, DJs—just a few offers and events that make this pub great.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
To be considered for the Front of House Team Leader position at Whittington Stone you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Whittington Stone directly.
Front of House Team Leader in London employer: The Jolly Fisherman
At Whittington Stone, we pride ourselves on being an exceptional employer that values teamwork and a vibrant work culture. Our Front of House Team Leaders enjoy a range of benefits including a generous discount programme, early access to wages, and opportunities for personal growth within a lively environment that celebrates community and camaraderie. Located just steps from Archway tube station, our pub offers a dynamic atmosphere where you can thrive while delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in London
✨Tip Number 1
Get to know the pub culture! Spend some time in Whittington Stone or similar pubs to understand the vibe and what makes them tick. This will help you connect with the team and guests during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to see how you can bring our shared vision to life and create that warm, welcoming environment.
✨Tip Number 3
Be ready to chat about guest experiences! Prepare stories that highlight how you've gone above and beyond for customers. We love candidates who can foster that amazing guest experience we pride ourselves on.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you're serious about joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Front of House Team Leader in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re all about creating a warm and welcoming environment, so show us how you can contribute to that vibe.
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your experience in leading teams and delivering great guest experiences. We love seeing how your past roles align with our pub’s spirit and values!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Whittington Stone before you apply!
How to prepare for a job interview at The Jolly Fisherman
✨Know the Venue Inside Out
Before your interview, make sure you know everything about Whittington Stone. Familiarise yourself with their menu, events, and the overall vibe of the pub. This will not only show your enthusiasm but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibility.
✨Emphasise Customer Experience
The role is all about delivering an amazing guest experience. Think of specific instances where you've gone above and beyond for customers. Be ready to share these stories during your interview to illustrate your commitment to creating a welcoming environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the pub's future events or how they maintain their loyal customer base. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
