At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts on food, flexible hours, and access to exclusive rewards.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Be part of a lively team and make memorable experiences for our guests.
- Qualifications: No experience needed, just a passion for teamwork and customer service.
The predicted salary is between 20000 - 25000 £ per year.
Location - City Tavern
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At City Tavern, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at City Tavern.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Located in the heart of Chester and dating back to 1872, the City Tavern has become a staple of the community and offers something for all. During the day, it is infused with a comforting homeliness, offering great value meals, traditional pub games, and sports on our screens. Pass through our doors on the weekend and find our DJ's playing hits from the 80's through to the modern day.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact City Tavern directly.
Front of House Team Member in Chester employer: The Jolly Fisherman
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant work culture that celebrates individuality and inclusivity. As a Front of House Team Member at City Tavern, you'll enjoy flexible working hours, comprehensive training, and a range of employee benefits including discounts on food and drink, gym memberships, and early access to earned wages, all while being part of a community-focused establishment in the heart of Chester.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Chester
✨Tip Number 1
Get to know the venue! Before your interview, pop into City Tavern and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family, like taking orders or handling complaints. This will boost your confidence and prepare you for those real-life situations.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique character shine through. Share your passion for hospitality and how you can contribute to creating a positive experience for guests. We love individuality, so don’t hold back!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the City Tavern team.
We think you need these skills to ace Front of House Team Member in Chester
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application:Make sure to customise your application to match what we're looking for in a Front of House Team Member. Highlight any relevant experience you have in hospitality or customer service, and connect it back to how you can enhance the guest experience at City Tavern.
Show Your Team Spirit:We love team players! In your application, mention any experiences where you've worked well with others. Whether it's in a previous job or a group project, showing that you can collaborate effectively will definitely catch our eye.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy, and you'll get all the info you need about the role and our amazing company culture right there!
How to prepare for a job interview at The Jolly Fisherman
✨Know the Venue
Before your interview, take some time to familiarise yourself with City Tavern. Check out their menu, understand their vibe, and maybe even pop in for a drink. This will help you speak confidently about how you can contribute to the team and enhance the guest experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to connect with others and create a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult customer or how you ensure cleanliness in a busy environment. Practising your responses will help you feel more at ease during the interview and show that you're proactive.
✨Embrace Your Individuality
Stonegate Group values individuality and inclusivity. Don’t be afraid to let your personality shine through during the interview. Share what makes you unique and how that can add to the welcoming spirit of City Tavern. It’s all about being yourself!
