At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group, including:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Server/Waiter/Waitress employer: The Jolly Farmer, Chalfont St Peter
At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that fosters a warm and vibrant work culture. With a commitment to employee growth through our bespoke Stepping Stones programme and a range of benefits including enhanced maternity and paternity leave, instant pay access, and generous discounts, we ensure our team feels valued and supported. Join us in a thriving environment where your passion for excellent service can flourish as we expand our community across the UK.
Contact Details:
The Jolly Farmer, Chalfont St Peter Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our pubs or brasseries, soak in the atmosphere, and chat with staff. This will help you understand what we value and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips and might even refer you, which could boost your chances of landing that role.
✨Tip Number 3
Prepare for your interview by practising common questions and showcasing your passion for hospitality. Think about how you can make guests feel special and be ready to share your ideas on delivering excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Heartwood family. Don’t forget to highlight your interpersonal skills and love for great food!
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about making guests feel special and have a love for great food.
Tailor Your Application:Make sure to customise your application to reflect the values and vibe of Heartwood Collection. Mention any relevant experience or skills that align with our commitment to excellent service and community spirit.
Be Yourself:We’re looking for vibrant individuals, so don’t be afraid to let your personality come through in your writing. Share a bit about yourself and what makes you a great fit for our team!
Apply Through Our Website:For the best chance of joining our award-winning team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at The Jolly Farmer, Chalfont St Peter
✨Know the Menu Inside Out
Familiarise yourself with the menu and any seasonal specials before the interview. Being able to discuss dishes confidently shows your passion for food and helps you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've made guests feel special in previous roles. Highlighting your interpersonal skills will demonstrate that you're a great fit for their team, which values excellent service.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle difficult situations, like an unhappy customer. Practising your responses can help you stay calm and show that you can think on your feet.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you love working in this field and how you align with Heartwood Collection's values of community and quality service.
