At a Glance
- Tasks: Provide excellent customer service and ensure a positive experience for all customers.
- Company: Friendly independent company with a focus on exceptional service.
- Benefits: Employee discounts, flexible hours, and opportunities for progression.
- Other info: Flexible shifts available; weekend availability is essential.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Previous customer service experience preferred; hospitality knowledge is a plus.
The predicted salary is between 24750 - 30250 £ per year.
Job Overview
We are seeking a friendly and customer-oriented Front of House member to join our team.
As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.
This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.
Responsibilities
- - Greet customers and offer a hospitable experience for the entirety of their stay.
- - Process customer transactions accurately and efficiently using the point-of-sale system.
- - Take food and drink orders confidently.
- - Handle customer complaints or concerns in a professional and courteous manner.
- - Collaborate with other team members to ensure smooth service.
Experience
- - Previous experience in a customer service role is preferred
- - Knowledge of hospitality industry is a plus
- - Familiarity with bar tending is beneficial
- - Understanding of food safety regulations is desirable
Skills
- - Excellent communication and interpersonal skills
- - Strong attention to detail
- - Ability to multitask and work efficiently in a fast-paced environment
- - Friendly and approachable demeanor with a customer-centric mindset
- - Problem-solving skills to address customer issues effectively
If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you.
Job Types: Full-time, Part-time, zero-hour contract
Benefits - Employee discount
- Expected hours: 16 – 40 per week
- Additional pay
- Tips
- Schedule
- Monday to Friday
- Weekend availability is a must
Compensation
- To be discussed
- #J-18808-Ljbffr
FOH Team Member employer: The Jolly Drover
Join our vibrant team as a Front of House member in a friendly independent company that values exceptional customer service and teamwork. With flexible hours, employee discounts, and opportunities for growth, we foster a supportive work culture where your contributions are recognised and rewarded. If you thrive in a fast-paced environment and are passionate about creating memorable experiences for customers, this is the perfect place for you.
