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- Tasks: Be the friendly face of our showroom, welcoming visitors and managing calls.
- Company: Join Pentland Land Rover Stirling, part of the renowned John Clark Motor Group.
- Benefits: Enjoy 30 days holiday, exclusive discounts, and a fantastic rewards package.
- Other info: Flexible 4 on, 4 off schedule with opportunities for career development.
- Why this job: Make a real impact with your people skills in a vibrant, supportive environment.
- Qualifications: Bring excellent communication skills and previous customer service experience.
The predicted salary is between 24000 - 36000 £ per year.
Your Warm Welcome Starts Here: Showroom Host/Receptionist at Pentland Land Rover Stirling.
Competitive salary and brilliant benefits/Enjoy a regular 4 on, 4 off schedule, which includes weekend shifts as part of the normal rota.
Do you have a natural ability to connect with people and a \’can-do\’ attitude that brightens every interaction? Are you ready to be the welcoming face of a leading automotive group?
Then your next opportunity is waiting at Pentland Land Rover Stirling, part of the John Clark Motor Group. We\’re looking for a proactive, customer-focused Showroom Host/Receptionist to be the heart of our showroom, ensuring every visitor experiences the outstanding service John Clark is known for.
This isn\’t just a front-desk role; it\’s a pivotal position where your professionalism and warmth create an unforgettable first impression. At John Clark, our core values of passion, enterprising, and absolute integrity aren\’t just words – they\’re how we operate. You\’ll be empowered to embody these values, deliver exceptional customer service, and contribute directly to our positive and thriving environment.
What You\’ll Be Driving Towards:
As our Showroom Host/Receptionist, you\’ll be instrumental in:
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First Impressions: Ensuring all customers and visitors receive a pleasant and courteous welcome, consistently promoting the professional image of the company.
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Seamless Communication: Handling the volume of incoming calls efficiently, answering all internal and external calls swiftly, and directing them effectively.
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Customer Support: Booking and managing customer requests for accident cover, retail, and warranty with precision and care.
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Operational Excellence: Ensuring compliance with company policies and industry guidelines to maintain our high standards.
What You\’ll Bring to the Table:
We\’re looking for a welcoming professional with:
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Exceptional People Skills: Excellent communication skills, a polite and well-mannered approach, and the ability to build relationships easily.
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Customer Service Drive: Previous customer service and administration experience, with a clear focus on customer satisfaction.
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Problem-Solving Acumen: Strong problem-solving and decision-making skills to handle diverse customer needs.
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Professional Presence: A well-presented and approachable demeanour that reflects our brand.
Your John Clark Rewards Package:
In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits:
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Generous Leave: 30 days holiday (full-time equivalent) increasing with length of service.
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Exclusive Discounts: Preferential rates on vehicle parts purchases and servicing, and an industry-leading discounted Employee Car Scheme.
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Invested in You: Award-winning in-house and manufacturer training, with clear career development opportunities.
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Financial Security: Life assurance and a group contributory pension scheme.
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Added Perks: Enjoy our Cycle to Work scheme, preferential rates on borrowing and saving schemes, and participate in Family Fun Days and dealership events.
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Professional Appearance: Colleague uniform provided.
Ready to be the welcoming face of our showroom?
If this sounds like you and you\’d love to be part of the John Clark Motor Group family, please APPLY now with an up-to-date copy of your CV. We look forward to hearing from you soon.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK will be required upon application.
Benefits:Competitive salary and brilliant benefits
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Showroom Host/Receptionist employer: The John Clark Motor Group
Contact Detail:
The John Clark Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host/Receptionist
✨Tip Number 1
Make sure to showcase your exceptional people skills during any interactions you have with the company. Whether it's through networking events or casual conversations, demonstrate your ability to connect with others and create a welcoming atmosphere.
✨Tip Number 2
Familiarise yourself with the core values of John Clark Motor Group. When you engage with current employees or during interviews, reference these values and explain how you embody them in your previous roles.
✨Tip Number 3
Consider visiting the showroom before applying. This will give you a feel for the environment and allow you to speak knowledgeably about your experience when you apply, showing your genuine interest in the role.
✨Tip Number 4
Prepare to discuss specific examples of your customer service experience. Think of scenarios where you went above and beyond to assist customers, as this will highlight your problem-solving skills and dedication to customer satisfaction.
We think you need these skills to ace Showroom Host/Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Host/Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised CV: Create a CV that showcases your customer service experience and exceptional people skills. Use specific examples to demonstrate your ability to connect with customers and handle diverse needs effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your 'can-do' attitude and how you embody the core values of passion, enterprising, and integrity that John Clark Motor Group stands for.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at The John Clark Motor Group
✨Show Your People Skills
As a Showroom Host/Receptionist, your ability to connect with people is crucial. During the interview, demonstrate your exceptional communication skills by engaging warmly with the interviewer and showcasing your polite and well-mannered approach.
✨Emphasise Customer Service Experience
Highlight any previous customer service roles you've held. Share specific examples of how you ensured customer satisfaction and handled diverse needs, as this will show that you understand the importance of a customer-focused approach.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've successfully resolved issues or made decisions under pressure. This will illustrate your strong problem-solving acumen, which is essential for managing customer requests effectively.
✨Reflect Professionalism
Your appearance and demeanour should reflect the professional image of the company. Dress appropriately for the interview and maintain a friendly yet professional attitude throughout, as this will create a positive first impression.