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For Companies At a Glance
- Tasks: Support the sales process by ensuring all vehicle documentation is completed accurately and efficiently.
- Company: Join John Clark Motor Group, a leader in the automotive industry with a supportive team culture.
- Benefits: Enjoy competitive salary, 30 days holiday, and exclusive employee discounts.
- Other info: Full-time role with potential for high earnings through commission and bonuses.
- Why this job: Be a key player in customer satisfaction and enjoy career development opportunities.
- Qualifications: Good literacy, numeracy, and IT skills; motor industry experience preferred.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Sales Support Administrator
Competitive salary and brilliant benefits/Mon-Fri
As a Sales Support Administrator within John Clark Motor Group, you will have a pivotal role within our business. You will have an active part in the sales process to ensure the required documentation for vehicle sales transactions is completed correctly and compliantly before handover of the vehicle to our customers. You will remotely assist customers through the post order journey smoothly and professional at all times going that extra mile for our customers.
Responsibilities
- Respond to all vehicle sold orders in Dealer web and check initial compliance
- Confirm to branch they are correct or advise if further work needed by Sales Exec/Sales Controller
- Remotely contact all customers via iStoreDocs to ensure all required documentation is sent and received by customer. These will include Vehicle Order Forms, GAP Quotes & Finance E-Sign links
- Ensure all documentation requiring signature is action and received back
- Ensure Finance agreements are E-Signed and returned to activate finance pay-out
Person Specification
- Good standard of literacy and numeracy
- Motor industry experience preferred within an administration role
- banking/customer services experience preferred
- Good level of IT competency including use of databases and MS Office
- Good organisation and diary management skills
- Good telephone manner although most work will be online
- Adaptable to respond to varying workloads
- Respond to deadlines and working under pressure to meet these
Hours
Full Time (9am – 5pm)
Benefits
- In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits.
- Preferential rates on vehicle parts purchases and servicing.
- Industry leading discounted Employee Car Scheme
- 30 Day Holiday
- Award winning In-house and manufacturer training
- Cycle to work scheme
- State of the artsdealership standards
- High earning potential through commission or bonus
- Some roles offer company car
- Life assurance
- Group contributory pension scheme
- Career development opportunities
What happens next?
Like the sound of this position? Once applied, our Recruitment Team will review your CV. If suitable, a member of the team will contact you to advise your CV has now been sent to the hiring manager.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.
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Sales Support Administrator employer: The John Clark Motor Group
Contact Detail:
The John Clark Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the motor industry. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This way, you can tailor your answers to show you're a perfect fit for the Sales Support Administrator role.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or use online resources to get comfortable with common interview questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to landing that fantastic role with us!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight any relevant experience in administration, customer service, or the motor industry. We want to see how your skills match what we're looking for!
Show Off Your IT Skills: Since a good level of IT competency is key for this role, don’t forget to mention your experience with databases and MS Office. We love seeing candidates who are tech-savvy and can handle the digital side of things!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially in a role that involves documentation!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all the necessary documents, including proof of your Right to Work in the UK!
How to prepare for a job interview at The John Clark Motor Group
✨Know Your Stuff
Make sure you understand the role of a Sales Support Administrator inside out. Familiarise yourself with the sales process, documentation requirements, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your IT competency and organisational skills during the interview. Be ready to discuss your experience with databases and MS Office, as well as how you've managed workloads in previous roles. Use specific examples to demonstrate your abilities.
✨Practice Your Communication
Since you'll be dealing with customers remotely, it's crucial to have a good telephone manner. Practice answering common interview questions out loud, focusing on clarity and professionalism. This will help you feel more comfortable when discussing how you would assist customers through their post-order journey.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.